Collision General Manager

Collision General Manager – White River Junction, VT area Full time

• On-site Lead a 12-person collision repair center as its General Manager. You'll own day-to-day operations, the team, and shop performance, with established insurance relationships (GEICO and Progressive) already in place.

Compensation

$80,000 - $120,000 per year. Bonus potential on top of base. Bonus plan details to be confirmed. About the shop Team of 12 employees. Average budgeted sales of about $401k per month. DRP relationships: GEICO and Progressive. Part of a multi-location collision repair group. What success looks like in year one The shop runs consistently against its sales budget.

Repairs move efficiently from estimate to delivery with strong quality and few comebacks. Insurance partners stay satisfied with performance on DRP work. A stable, accountable team with clear expectations.

What you'll do

Run the estimate-to-delivery workflow, including scheduling, parts flow, and quality control. Lead, hire, train, and hold the shop team accountable. Manage relationships with insurance partners and adjusters, and keep DRP performance on track. Own customer satisfaction and resolve customer issues. Own the shop's financial results and KPIs such as cycle time, CSI, gross profit, and comebacks.

Find and carry out process improvements that raise throughput and quality.

What we're looking for

Proven collision repair shop management experience. Experience owning a shop P&L and managing to KPIs. Working knowledge of collision estimating and shop management systems. Preferred experience DRP and insurance-partner experience. I-CAR training. Why this role Full leadership of an established shop with existing DRP relationships.

Base salary of $80,000 - $120,000 plus bonus potential. Interested in this General Manager role in the White River Junction area? Apply to connect with Motocruit.