ACT Program Manager

Bring hope, stability, and recovery directly to people’s doorsteps. At Vivia Health, we’re reimagining community mental health. Our Assertive Community Treatment (ACT) program pairs licensed clinicians, nurse practitioners, case managers, and peer specialists to deliver mobile, wraparound services that meet people where they are — in their homes, neighborhoods, and communities.

We’re looking for a strategic, compassionate clinical leader to guide this work and shape the future of intensive community care in Chicago. Are you a LCSW, LCPC, or equivalent with strong leadership skills and a passion for recovery-oriented, field-based care? Then, you belong here at Vivia!

About the Role

The Program Manager of ACT Services leads a multidisciplinary team serving adults with serious mental illness — many navigating co-occurring conditions, housing instability, or justice involvement. You’ll lead with both heart and rigor, ensuring clinical excellence, operational smoothness, and fidelity to the ACT model while building lasting partnerships across Chicago’s systems of care.

In this role, you will: What You’ll Do ✔ Provide clinical oversight across case managers, therapists, nurses, and peer specialists ✔ Lead daily coordination meetings to manage risk, review cases, and assign priorities ✔ Maintain fidelity to ACT standards — ensuring balanced caseloads and proactive outreach ✔ Approve treatment plans and guide interdisciplinary care coordination ✔ Respond to crises and oversee safety planning and de-escalation practices ✔ Strengthen community partnerships (hospitals, housing, courts, detox programs, etc.)

✔ Track outcomes like engagement, hospitalization rates, and housing stability ✔ Ensure compliance with Medicaid, grants, and documentation standards ✔ Provide training in trauma-informed care, harm reduction, and motivational interviewing ✔ Champion a culture of equity, inclusion, and recovery What You Bring ✔ Master’s in Social Work, Counseling, Psychology, or related field ✔ Active Illinois license (LCSW, LCPC, or equivalent preferred) ✔ 5–7 years’ experience with adults with serious mental illness ✔ 3+ years in a supervisory or leadership role ✔ Knowledge of ACT model, Medicaid billing, and integrated care ✔ Strong clinical judgment, leadership, and interdisciplinary collaboration skills ✔ Familiarity with IM+CANS and EHR systems (Athena preferred) Bonus if you’re: ✔ Certification in DBT, CBT, Harm Reduction, or Trauma-Informed Care ✔ Experience with forensic, homeless, or co-occurring populations ✔ Bilingual ability and cultural responsiveness to Chicago’s diverse communities Why Join Vivia Health?

✔ Lead Impactful Work – Guide a gold-standard ACT program and drive real change in Chicago ✔ Mission-Driven Team – Collaborate with passionate clinicians and visionary leaders ✔ Professional Growth – Access CEUs, clinical supervision, and leadership mentorship ✔ Supportive Culture – Inclusive, values-aligned environment where your voice matters Details ✔ Location: Clinics and field sites across Chicago ✔ Schedule: Full-time, Monday–Friday, 9 am - 5 pm ✔ Employment Type: Full-Time, Non-Exempt Benefits Comprehensive medical, dental, vision, and life insuranceGenerous PTO and paid holidaysAnnual professional development stipend401(k) with employer match** Supportive, flexible workplace culture Ready to lead a team that changes lives every day?

Join Vivia Health and help us build a more equitable, community-based mental health system—one person at a time.