Merchant Strategy & Operations Lead

亮点 / Highlights: Why You'll Love It Here

• Own High-Impact Work: Lead initiatives that directly influence GMV and market expansion. You'll see your strategic ideas materialize and drive measurable business outcomes.

• Thrive in Diversity: Join a truly global and diverse team. Collaborate with colleagues from varied cultural and professional backgrounds to achieve shared success in a supportive, engaging, and enjoyable atmosphere.

岗位职责 / Duties: This is a pivotal leadership role responsible for orchestrating and driving the performance of our data analysis, campaign & product operations, and sales support teams.

What You'll Do

Strategic Leadership & Portfolio Growth: Architect and execute comprehensive strategies to scale our overall merchant account portfolio, leading a hybrid, cross-functional strategy and operations team.

Data-Driven Decision Making: Partner closely with Business Analysis to monitor key business goals and metrics, translating complex data insights into clear, high-impact actions and strategic pivots.

Integrated Growth Marketing: Own end-to-end collaboration with User Growth and Marketing teams. Align on major campaigns and resource allocation, and co-create data-backed merchant acquisition and growth strategies that deliver commercial impact.

Operational Excellence & Product Synergy: Drive optimization of core commercial processes and enhance operational efficiency. Collaborate with Product teams to influence roadmap priorities that build merchant-centric capabilities and streamline the onboarding journey.

Analytics, Enablement & Execution: Oversee sales data analysis, reporting, and actionable insights. Ensure follow-through on key initiatives, provide robust data support to the commercial team, and develop training programs to elevate team capabilities.

任职要求 / Requirements: What You Bring

• Proven Experience: 7-10 years in a strategy and operations leadership role, with a strong preference for backgrounds in e-commerce, quick commerce, or food delivery.

• Strategic Data Acumen: A demonstrated track record of a data-driven mindset. You go beyond reporting to synthesize information, identify trends, and formulate decisive strategies that move the business forward.

• Influential Leadership: Exceptional communication and stakeholder management skills, with the ability to inspire teams, align diverse cross-functional partners, and articulate a compelling vision.