Billing Specialist- PCS

The Billing Specialist is responsible for accurately processing and managing billing transactions while ensuring compliance with company policies and procedures. This role plays a key part in maintaining efficient billing practices, resolving customer inquiries, and supporting internal teams with billing-related tasks.

The ideal candidate is detail-oriented, organized, and capable of working in a fast-paced, collaborative environment. Detailed Description: Generate and process accurate and timely customer invoices. Verify billing details for completeness and accuracy before submission. Processes invoices to customers by interfacing with other personnel and utilizing the billing software and financial systems while validating that proper approval has been obtained prior to customer invoicing.

Maintain and update customer billing accounts to ensure accuracy and compliance. Invoice submission via portals and B2B. Ensure supporting documentation aligns with company policies and invoicing guidelines. Collaborate with internal teams to gather necessary billing information and resolve discrepancies. Provide exceptional customer service by addressing billing inquiries and resolving issues in a timely manner.

Support continuous process improvement initiatives related to billing operations. Perform other related duties as assigned Job Requirements: Excellent verbal and written communication skills to include emails, memorandums as well as presentations in both one-on-one and group settings Strong organizational skills with time management and multi-tasking abilities Ability to solve problems and create departmental efficiencies Broad base of knowledge and skills related to maintaining accounting records, specifically for accounts receivable Proficient in detailed data entry A self-starter with the ability to work independently and with a team Ability to be resourceful and proactive in dealing with challenges Ability to work under pressure Persistence in finishing projects in spite of hindrances Ability to adjust and adapt to changing schedules, individuals, and tasks Proficient in the use of computers and applications such as Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) Minimum Qualifications: High School Diploma or GED Previous experience in billing.

Ability to work overtime when needed is a must Preferred Qualifications: Associate’s Degree. Familiarity with SAP Working Conditions: The Billing Specialist requires the ability to work in a time sensitive, high visibility role while maintaining a calm and professional demeanor when adversity is encountered. Work is primarily in a climate controlled / office environment with minimal safety / health hazard potential.

The employee is regularly required to sit frequently with near vision use for reading and use of computer, telephone, and other office equipment.