Service Writer

We are company that cares about our employees and we work to ensure your continued growth and success. We are a family owned and operated dealership in Dallas for over 30 years with an outstanding culture and growing team. If you feel you would be a great fit with our amazing team, please carefully review what we have to offer, and what we expect from our employees below:

WHY Park Cities Auto Care:

• Family Owned and Operated - We Treat You As A Member Of The Family, Not A Number

• Outstanding Culture, Facilities and Work Environment

• Your Work/Life Balance Is Very Important To Us

• Hands On Management Staff

• We Believe In Promoting From Within

• Opportunity For Your Career Growth

Service Writer - Park Cities Auto Care

Location: Dallas, TX

Description of the role:

As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service process.

Responsibilities:

• Interact with customers to determine their service needs

• Schedule service appointments and communicate effectively with customers

• Coordinate with the service team to ensure timely completion of work

• Provide accurate service quotes and recommendations to customers

• Maintain detailed records of service orders and customer interactions

Requirements:

• Prior experience in customer service or automotive industry

• Strong communication and interpersonal skills

• Ability to multitask and work in a fast-paced environment

• Attention to detail and problem-solving skills

Benefits:

• Competitive compensation package

• Opportunities for growth and advancement

• Healthcare benefits and retirement plan options

About the Company:

Park Cities Auto Care is a premier independent Auto Repair Shop in Dallas, TX, dedicated to providing exceptional automotive services and customer satisfaction. With a focus on quality and integrity, we aim to exceed customer expectations and build long-lasting relationships.