ServiceNow Architect

Job Title: Service. Now Architect Work Arrangement: Onsite Location: Washington, DC 20003 Employment Type: Contract Engagement Type: W2 or 1099 (No C2C) Final Interview: In Person or Online Position Summary Dhaka Technologies Limited Company (DTLC) is hiring a Service. Now Architect on behalf of the District of Columbia Office of the Chief Technology Officer (OCTO).

OCTO is looking for a Service. Now Architect who will use their knowledge and experience of the Service. Now product to architect a solution that meets the ITSM, ITAM and change management needs of IT projects across DC. The Office of the Chief Technology Officer (OCTO) is the central technology organization of the District of Columbia Government.

OCTO develops, implements, and maintains the District's technology infrastructure; develops and implements major enterprise applications; establishes and oversees technology policies and standards for the District; provides technology services and support for District agencies, and develops technology solutions to improve services to businesses, residents and visitors in all areas of District government.

As a Service. Now Architect, you will be responsible for leading the design, development, and implementation of Service. Now solutions within our organization. You will collaborate with stakeholders to understand business requirements and translate them into technical solutions leveraging the Service. Now platform. This role requires a deep understanding of Service.

Now capabilities, best practices, and a strong ability to architect solutions that meet the organization's needs.

Key Responsibilities

Design end-to-end Service. Now solutions that align with business objectives and requirements. Develop technical architecture, data model, integrations, and workflows to support business processes. Technical Leadership: Provide technical leadership and guidance to development teams, ensuring adherence to best practices, standards, and methodologies.

Mentor team members on Service. Now platform capabilities and implementation strategies.

Requirements

Collaborate with stakeholders to gather and analyze business requirements. Translate requirements into technical specifications and design documents. Platform Development: Develop the Service. Now platform using JavaScript, Glide. Script, HTML, and CSS to meet specific business needs. Configure workflows, forms, UI policies, and catalog items.

Integration: Design and implement integrations between Service. Now and other enterprise systems using REST APIs, SOAP, MID Servers, and other integration techniques. Ensure data integrity and security in integrations. Performance Optimization: Identify opportunities to optimize Service. Now performance and scalability.

Implement performance tuning measures and monitor system performance to ensure optimal operation. Governance and Compliance: Ensure adherence to governance, compliance, and security standards in Service. Now implementations. Implement security controls, access restrictions, and audit mechanisms as necessary. Documentation and Training: Create technical documentation including design documents, architecture diagrams, and configuration guides.

Provide training and knowledge transfer to team members and end-users.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field or equivalent work experience. Service. Now Certified Technical Architect (CTA) and Certified Implementation Specialist (CIS) certifications preferred. Proven experience architecting and implementing complex Service. Now solutions in enterprise environments.

In-depth knowledge of Service. Now platform architecture, modules, and components. Strong knowledge of the following Service. Now modules: ITSM, ITOM, ITFM, HRSD, PPM and SPM Experience with Service. Now integrations using REST, SOAP, and other protocols. Excellent communication and collaboration skills, with the ability to effectively interact with stakeholders at all levels of the organization.

Requirements

Contract Job Description Responsibilities Provides high-level architectural expertise to managers and technical staff. Develops architectural products and deliverables for the enterprise and operational business lines. Develops strategy of system and the design infrastructure necessary to support that strategy. Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development.

Sets standards for the client/server relational database structure for the organization (Structured Query Language (SQL), Oracle, Sybase). Advises of feasibility of potential future projects to management. Minimum Education/Certification Requirements Bachelor's degree in IT or related field or equivalent experience Required and Desired Skills Bachelor's degree in IT or related field or equivalent experience (Required, 20 years) IT Systems Roadmap Development (Required, 9 years) Experience as an Enterprise Architect (Required, 9 years) Experience with system diagramming and modeling using structured modeling languages (e.

g., UML) (Required, 9 years) Hands on experience with Service. Now modules including ITSM, ITOM, ITFM, HRSD, PPM and SPM (Required, 6 years) Experience with Service. Now integrations using REST, SOAP, and other integration protocols. (Required, 5 years) Proven experience architecting and implementing complex Service. Now solutions in enterprise environments.

(Required, 5 years) Strong knowledge of Service. Now platform architecture including core modules, and components. (Required, 5 years) Service. Now Certified Technical Architect (CTA) and Certified Implementation Specialist (CIS) certifications preferred. (Highly desired) How to Apply Qualified candidates should email their resume to talent@dhakatech.

us with "Service. Now Architect" in the subject line.