Dynamics CRM Onshore Tech Lead/Architect

Job Description We are looking for an experienced Dynamics CRM Tech Lead/Architect with strong hands-on experience in Microsoft Dynamics 365 CRM Online, Dataverse, Power Platform, integrations, solution architecture, and CRM deployments . Technical/Functional Skills Strong functional understanding of CRM across various domains, especially Sales and Service modules .

Deep expertise in Dataverse and Microsoft Power Platform . Strong experience with: Power Automate and Connectors Power Apps CRM Plugins and JavaScript CRM data modeling Workflow automation Experience designing and developing CRM integrations using various patterns, including: API-based integrations ETL Batch jobs App-based/ISV solutions Experience designing and executing large-scale CRM data migrations using tools such as Azure Data Factory, Synapse, or Microsoft Fabric .

Strong knowledge of CRM Solutions, ALM, environment management, and deployments . Experience with OOB Reports, Dashboards, and Power BI . Knowledge of data platforms connected to CRM, including Microsoft Fabric and Azure Synapse . Experience with Copilot in D365/M365, Copilot Studio, Azure AI Foundry , and development of agents/chatbots.

Experience with requirements gathering, solution design, and technical documentation . Strong troubleshooting and problem-solving skills with the ability to collaborate effectively with development teams. Strong experience with Microsoft Dynamics CRM Online . Excellent communication and stakeholder management skills. D365 Certification: PL-600, PL-200, or AB-100.

Knowledge of Azure components ; AZ-900 certification preferred. Roles & Responsibilities Work effectively within an Agile delivery model . Engage with client stakeholders to understand requirements and design solutions. Provide effective CRM solutions within tight delivery timelines. Conduct CRM solution approach and architecture workshops .

Create High-Level Technical Design (HLTD) documentation. Design CRM data and integration solutions. Manage CRM environments for development, testing, UAT, and production . Provide deployment and production support for CRM solutions. Collaborate with technical and functional teams to troubleshoot and resolve application issues.