PIV Project Manager (NOAA)

Savvee Inc. is seeking a technically skilled PIV Project Manager to support our federal client onsite in Silver Spring, MD. The ideal candidate will bring experience managing enterprise identity credentialing programs, serving as the primary liaison among agency stakeholders, contractors, and federal partners to ensure compliant and effective PIV/PIV-I operations nationwide.

This individual will excel at overseeing project execution, resolving technical issues, coordinating equipment deployments and training, monitoring program performance, and providing strategic guidance on physical and logical access initiatives while maintaining clear communication with client leadership.

ESSENTIAL FUNCTIONS

• Serving as a primary point of contact for nationwide Personal Identity Verification–Interoperable (PIV-I) credential processing and coordinate credentialing activities among applicants, sponsors, NOAA stakeholders, the Office of Security, GSA, and USAccess badging locations.
• Receiving and reviewing PIV-I credential request packages for completeness.
• Coordinating credential requests throughout the credentialing lifecycle, including sponsorship, applicant data entry, security review, enrollment, clearance verification, printing authorization, and credential issuance.
• Using USAccess to sponsor applicants, entering and maintaining applicant information, monitoring credential-processing milestones, supporting enrollment and issuance activities, and helping resolve system or processing issues with site operators and the USAccess Help Desk.
• Coordinating with the Office of Security to verify required security-processing activities and monitoring applicant investigation and clearance status.
• Coordinating with USAccess badging locations and site personnel to confirm enrollment completion, security clearance status, and authorization to print and issue credentials.
• Providing procedural and system guidance regarding PIV-I credential requirements to applicants, sponsors, and other NOAA stakeholders.
• Identifying, researching, and coordinating the resolution of credentialing issues with GSA, USAccess, the Office of Security, badging locations, applicants, sponsors, and other stakeholders.
• Coordinating with NOAA Line Offices and logical-access points of contact, as needed, to ensure issued credentials support applicable network and access requirements.
• Maintaining accurate credential-processing trackers documenting applicant information, required documentation, key processing milestones, enrollment status, security review status, and credential issuance activity.
• Tracking and reconciling credentialing costs, maintaining itemized fiscal-year records by applicant, preparing monthly cost statements, and providing supporting information for invoice review and payment.
• Developing and maintaining standard operating procedures, process guides, and instructional materials to promote consistent credential processing and assist stakeholders with submitting complete credential requests.
• Evaluating existing credentialing processes and recommending improvements that support accuracy, consistency, efficiency, and visibility into request status.
• Maintaining regular communication with the client and credentialing stakeholders regarding applicant status, processing issues, operational priorities, budget activity, credentialing costs, and process improvements.
• Participating in recurring budget and operational coordination meetings and providing relevant updates regarding credentialing activity, costs, and issues requiring stakeholder attention.
• Applying applicable credentialing policies, procedures, documentation requirements, and security-processing controls to support accurate, complete, and timely processing of PIV-I requests.
• Providing responsive, detail-oriented customer support through proactive communication, accurate recordkeeping, timely follow-up, and consistent coordination throughout the credentialing lifecycle.
• Performing additional duties as assigned in support of evolving contract requirements and client needs.
• Understanding the organizational policies and procedures for accuracy of solutions and deliverables to the client
• Demonstrating a commitment to quality and customer support REQUIRED EDUCATION AND TRAINING
• Bachelor’s degree MINIMUM EXPERIENCE AND SKILLS REQUIRED
• Five or more years of professional experience
• One or more years of Program/Project Management experience
• One or more years of PIV Experience
• Excellent written and verbal communication skills
• Must have the ability to obtain the client’s Public Trust clearance DESIRED BUT NOT REQUIRED QUALIFICATIONS
• PMP certification
• Proven familiarity with Artificial Intelligence (AI) concepts and responsible use of AI-assisted tools
• Exceptional organization skills
• A highly motivated self-starter
• Must be motivated and have excellent customer service skills EOE Statement: Savvee Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other characteristic protected by state, federal, or local law. EEOC- Eligibility to Work: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.