CDL Operations Manager — Philadelphia

Description Adventure Tours is seeking an experienced CDL Operations Manager to lead day-to-day operations at our Philadelphia location. This hands-on leadership role is responsible for keeping scheduled line runs reliable, delivering high-quality charter service, and building a strong, accountable driver team.

Key Responsibilities

Oversee daily operations, including driver coverage, schedules, dispatch coordination, and service readiness. Prepare, complete, and update driver and vehicle schedules using company computer systems. Drive on-time performance and consistent execution of scheduled line runs. Maintain high standards for charter service, customer experience, vehicle presentation, and trip readiness.

Recruit, onboard, coach, and manage drivers; address performance and attendance issues promptly. Promote a strong safety culture and ensure drivers follow company procedures and applicable regulations. Coordinate with maintenance to keep vehicles safe, clean, and available for service. Respond to service disruptions, customer concerns, and operational issues in a timely, professional manner.

Track performance, identify recurring problems, and implement practical improvements. Participate in the on-call rotation and drive as required to meet operational needs and maintain service.

Qualifications

Relevant experience in bus, motorcoach, or transportation operations is required. Valid CDL with Passenger endorsement and air-brake qualification . Demonstrated experience managing drivers and coordinating transportation operations. Strong communication, organization, problem-solving, and leadership skills. Ability to work a flexible schedule and respond to operational needs.