Job description
亮点 / Highlights:
- Diverse Responsibilities for Holistic Capability Building The role spans multiple domains including facility operations, budget governance, and event coordination. It offers hands-on opportunities to hone cross-functional collaboration, resource integration, and problem-solving skills, while accumulating practical experience in Integrated Facilities Management (IFM).
- Deep Business Integration with Visible Impact Acting as a direct liaison to business units and cross-functional teams, you will operate in a broad service landscape. Every successful site setup and flawlessly executed event delivers tangible value that is immediately recognized by stakeholders, ensuring high visibility and acknowledgment of your contributions.
- Diverse Team Culture & Collaborative Resilience Working within a diverse and open team environment, you will tackle complex and emergent challenges through collective effort. This collaborative atmosphere fosters mutual support, enabling you to gain experience and elevate your professional expertise amidst shared success.
- 职责多元，能力锻炼全面：职责覆盖设施运营、预算管控、活动统筹等多个模块，在实际工作中综合锻炼跨领域协调、资源统筹与问题解决能力，积累综合设施管理（IFM）实战经验。
- 深度参与业务，工作价值可见：直接对接业务及各团队，服务场景广泛、覆盖面大，每一次场地保障、每一场活动落地都能被业务和团队直接感知，工作成果获得认可。
- 团队文化多元，协同应对复杂事项：团队内部多元及开放，面对复杂或突发事项时大家协同配合、共同应对，能在相互支撑的氛围中积累经验、提升专业能力。
岗位职责 / Duties:
- Workplace Management: Oversee the daily operations of office facilities, including layout optimization, workstation allocation, and meeting room management. Lead office relocation projects and transition planning. Supervise soft Facilities Management (FM) services covering cleaning, maintenance, and emergency response to ensure comprehensive workplace support.
- Employee Support: Address day-to-day employee inquiries and challenges. Provide standardized and customized administrative solutions to continuously enhance service satisfaction.
- Environment & Safety: Maintain high standards of the office environment and manage emergencies effectively. Assist in implementing safety protocols and oversee the management and performance evaluation of third-party service providers.
- Budget & Procurement: Manage office-related budgets and expenditures. Handle equipment maintenance, fixed asset tracking, and office supplies procurement. Ensure timely and accurate payment of rent, property management fees, and utilities, while controlling costs and improving operational efficiency.
- Parking Benefits: Administer the employee parking benefits program, including eligibility verification, coordination with property management for registration procedures, and processing related payments.
- General Administration: Organize and execute various ad-hoc administrative tasks as required.
- Events & Coordination: Collaborate with functional departments to support leadership in organizing meetings and events, including catering arrangements, venue setup, and fostering a positive workplace atmosphere.
- 工作场所管理：负责监督办公设施的日常运营，包括布局优化、工位分配和会议室管理。管理办公室搬迁项目和过渡事宜。监督软性设施管理服务（FM），涵盖清洁、维护和应急响应，确保全面的办公支持。
- 员工支持：解决员工的日常咨询和挑战，提供标准化和定制化的行政解决方案，持续提升服务满意度。
- 环境与安全：维持办公环境的高标准并有效处理紧急情况。协助实施安全规程，并监督第三方服务提供商的管理和绩效评估。
- 预算与采购：管理办公相关的预算和支出。处理设备维护、固定资产跟踪以及办公用品采购。确保及时准确地支付租金、物业管理费和公用事业费用，同时控制成本并提高运营效率。
- 停车福利：管理员工停车福利计划，包括资格验证、与物业管理部门协调注册手续及处理相关付款。
- 常规行政：组织和执行各种所需的行政任务。
- 活动与协调：与职能部门合作，支持领导组织会议和活动，包括安排餐饮、场地布置和营造积极的职场氛围。
任职要求 / Requirements:
- Bachelor’s degree or above; background in Administration or related fields is preferred.
- Minimum 3 years of experience in Administration or Engineering/Construction Management.
- Strong team management and communication skills; experience in Integrated Facilities Management (IFM) or Service Management is highly preferred.
- Fluent in English.
- Knowledge of Chinese corporate culture is a plus.
- 大学本科及以上学历；行政管理或相关专业背景优先。
- 至少3年行政管理或工程/施工管理经验。
- 具备强大的团队管理和沟通技能，有综合设施管理（IFM）或服务管理经验者优先。
- 英语流利。
- 熟悉中国企业文化为加分项。