Tele Sales Officer Bancassurance

G Job Purpose Functional Role: Tele Sales Bancassuarance Qualification: Graduate/ Post Graduation Vertical: Bancassurance Location: AU Centre Aatish Market, Jaipur Department: Tele Sales Relevant Experience: 0-1 years of experience. Functional Competencies: Responsible for guiding sales representatives and ensuring that sales targets are met, generating leads.

• Assisting in resolving customer complaints/disputes.
• Monitoring sales performance.
• Keeping a record of calls and relevant details.
• Updating customer details.
• Dialer Management.
• Managing per agent productivity.
• Experience using sales tracking or customer relationship management (CRM) software
• Behavioral Competencies:
• Sales planning and organization skills.
• Closing skills.
• Client relationships.
• Customer-focus.

Job Responsibilities

Financial Initiate On-call debit & online payment of renewal as per customer request. Periodic Data & call audit Managing Agent wise Performance tracker on day to basis. Collaborate with the branch Team to collect the renewal

• Daily Briefing and Knowledge Sharing . Non-Financial Responsibilities
• Improvements in Systems and Processes
• Daily dialer call matrix maintained.
• Quality Assurance of process
• Call Assessment on daily basis and give calls feedbacks
• Data analysis on daily basis Compliance & Risk Responsibilities Monitor the performance of the portfolio based on Non-Starters & delinquency of various sourcing channels, products, customer segments, area, etc. Resolve audit queries and work to minimize queries overtime. . Have understanding and knowledge of company's policy. Co-ordinate with RCU to ensure adequate sampling and cross verification especially for new channels and executives.