Sales Manager (SME Lending/NBFI)

Location: Lekki, Lagos Work Schedule: On-site Job Type: Full-time About the Company: Our client is a non-bank financial institution (NBFI) providing lending solutions to SMEs, traders, and other eligible borrowers. Job Overview The client is seeking a results-driven Sales Manager to drive loan disbursements while leading field loan officers and a call centre sales team.

The ideal candidate must be a hands-on sales leader who can personally originate loans, build strong referral channels, grow the sales pipeline, and deliver monthly targets without compromising portfolio quality.

Key Responsibilities

§ Personally originate SME and trader loans, manage a sales pipeline, and develop relationships with high-value and repeat borrowers. § Lead, coach, and manage field sales officers and call centre sales teams to achieve monthly disbursement targets. § Set sales targets, monitor pipeline performance, and conduct regular reviews to improve lead conversion.

§ Improve telesales performance through effective call scripts, customer segmentation, daily call targets, and lead follow-up. § Build partnerships with anchor buyers, cooperatives, employers, trade associations, and other relevant groups to generate lending opportunities. § Recruit and manage affiliate and referral agents to expand customer acquisition.

§ Monitor disbursements, conversion rates, portfolio quality, and PAR; prepare regular sales reports and maintain accurate CRM records.

Requirements

§ 5–7 years of relevant experience in SME/trader lending within a microfinance bank, NBFI, finance company, or similar lending institution. § Verifiable personal loan origination experience within the Lagos market. § Proven experience managing sales teams and delivering monthly lending or disbursement targets. § Experience managing field sales, telesales, or call centre sales teams is an advantage.

§ Strong understanding of SME credit assessment, loan documentation, and lending processes. § Experience using Zoho CRM or a similar CRM platform. § Ability to demonstrate sales performance through measurable disbursement results, portfolio size, and portfolio quality/PAR. The Client Is Looking for Someone Who: § Is a hands-on sales leader who can both originate loans and lead a team.

§ Has a strong network among Lagos SMEs, traders, and relevant business communities. § Can build productive referral partnerships and consistently generate qualified lending leads. § Understands the balance between aggressive sales growth and responsible lending. § Is target-driven, analytical, proactive, and effective at coaching salespeople.

Technical Skills Required: § SME and Trader Loan Origination § Sales Pipeline and Portfolio Management § Sales Team Leadership and Coaching § Field Sales and Telesales Management § Lead Generation and Conversion § Partnership and Channel Development § SME Credit Assessment and Loan Documentation § CRM Management (Zoho or similar) § Sales Reporting and Performance Tracking § Portfolio at Risk (PAR) Monitoring Benefits Compensation: Competitive base salary, performance-based commission/bonuses, and other interesting benefits.