Job description
We are seeking a Customer Service Executive to handle customer queries, troubleshoot issues, and ensure an excellent user experience. The ideal candidate will be proactive, patient, and able to communicate effectively.
Key Responsibilities
✅ Respond to customer inquiries via calls, emails, and chat. ✅ Resolve issues and provide accurate information about the app. ✅ Guide customers on using app features. ✅ Maintain records of interactions and escalate unresolved issues. ✅ Gather feedback and suggest improvements to enhance customer satisfaction. Requirements