Case Manager

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations. SCHEDULE: Staff will be required to work 21 hours per week SUMMARY: Family Service League is seeking a part-time Case Manager for our Home Safe program based in Bay Shore, NY.

The Family Development Specialist (FDS) Case Manager is responsible for the direct service to parents with child protective service involvement, completing program documentation as necessary and tracking program milestones and outcomes. The FDS will work in accordance with DSS and FSL parameters. The FDS will document all client interactions, act as part of an interdisciplinary team as necessary, meet families’ individual needs and be well informed about community resources.

RESPONSIBILITIES

Conduct linkage, coordination, advocacy and mentoring. Focus services on goal achievement surrounding the factors that contributed to the family’s involvement with child protective services. Work with clients in a culturally and linguistically responsive manner. Utilize Motivational Interviewing to facilitate change. Carry a caseload of 14 families that are visited weekly.

Utilize the FAST assessment to aid in goal development and assist family in goal achievement. Provide parenting education. Help parents satisfy court mandates. Increase family self-sufficiency to avoid placement or aid in the return of children. Communicate all crisis situations to the Program Coordinator and Skill Builder, as applicable.

Conduct home visits throughout Suffolk County. Complete prompt and accurate documentation. All other duties as assigned.

QUALIFICATIONS

High School diploma with at least 4 years’ experience working with families in a related capacity, or a bachelor’s degree with 2 years’ experience required. Knowledge of community resources required. Proficient computer skills, including Microsoft Office required. Ability to work with diverse populations as well as engage both youth and parents in service delivery.

Excellent interpersonal and verbal and written communication skills required. Must possess sound judgement, be reliable, flexible and the ability to multitask. Valid and clean New York State Driver’s License and a history of safe and responsible driving required. Must own a car that is properly insured, registered and maintained to drive from worksite to worksite.

Bilingual in Spanish preferred. PHYSICAL REQUIREMENTS: This position requires sitting for long periods of time at a computer and travelling to conduct home visits.