Assistant F&B Manager - Leola (HYA)

Assistant F&B Manager – Leola Summary Be a part of something extraordinary. Grand Hyatt is proud to introduce a premier fine dining Italian experience, combining authentic culinary tradition with refined hospitality and an exceptional wine list. As Assistant Restaurant Manager, you will play a pivotal role in daily operations, staff development, guest engagement, and delivering a seamless luxury dining experience.

Your leadership will support a high-performance team focused on upselling, service excellence, and memorable guest interactions.

Key Responsibilities

Oversee in the daily supervision of restaurant operations, ensuring adherence to Grand Hyatt service standards Lead, coach, and motivate front-of-house staff—including servers, sommeliers, and bartenders—to deliver exceptional, intuitive service Drive sales performance through training and monitoring of upselling techniques and guest engagement Ensure smooth communication and coordination between the front and back of house Manage guest experience, handle feedback with professionalism, and respond swiftly to service issues Support scheduling, labor management, and team productivity within established budgets Maintain compliance with health, safety, and hygiene regulations Collaborate with the F&B Manager and General Manager on wine and food pairings, specials, and promotional initiatives Conduct pre-shift briefings, service training, and development programs to continually elevate team performance Qualifications Minimum 2 years of supervisory experience in a fine dining or upscale restaurant environment Strong knowledge of wine service, with a preference for experience in wine-driven concepts Proven ability to lead a team, drive sales, and deliver consistently high guest satisfaction Excellent communication and interpersonal skills with a calm, confident leadership style Deep understanding of service etiquette, Italian cuisine, and guest-centered hospitality Flexible availability including nights, weekends, and holiday