Senior Engineer (Software), Enterprise

Net. Box Labs seeks a Senior Software Engineer with strong DevOps experience to build and drive Net. Box Enterprise, our on-premises product suite. You'll own installation, configuration, and lifecycle management for our customers, tackle complex technical challenges, proactively address deployment issues unique to on-prem environments, and collaborate closely with high-performing, cross-functional teams.

In this role you will:

• Design, architect, and implement Kubernetes-based, high-availability (HA) on-premises solutions, including control plane applications, telemetry systems, air-gapped installations, and appliance offerings
• Extend and maintain our Kubernetes operator, the core of how Net. Box Enterprise installs, upgrades, and heals itself in customer environments
• Develop and maintain our operational management console and associated tools, ensuring a seamless user experience for lifecycle management
• Architect and implement robust multi-stage CI/CD pipelines using GitHub Actions and complementary DevOps technologies
• Drive releases on our six-week cadence, four weeks of build followed by two weeks of stabilization, including versioning strategy and structured release management
• Write Rust and Python across the stack, from operator internals to internal tooling and APIs
• Build internal tooling and APIs to facilitate integration testing by upstream application teams, validating changes ahead of inclusion in on-premises releases
• Develop comprehensive documentation and establish best practice guidelines for deployments
• Take a weekly turn as Engineering Guardian, fielding questions and escalations from across the organization and working directly with Customer Success and customers to diagnose and resolve deployment and operational issues Requirements: - 5+ years in software engineering, platform engineering, or SRE, with proven experience writing robust, maintainable code
• Demonstrated expertise with Kubernetes, Helm charts, and deployment automation, including complex multi-cluster and multi-region deployments
• Hands-on experience building inside an AI-augmented development harness, including Claude Code and the workflows that make agentic tooling reliable
• Strong Python skills for tooling, APIs, and automation
• Hands-on experience with CI/CD systems (GitHub Actions), Git. Ops delivery (ArgoCD or FluxCD), and infrastructure-as-code (Terraform)
• Strong knowledge of Linux systems, including system administration, troubleshooting, and networking
• Solid understanding of software supply chain security, including vulnerability scanning and CVE management, with tools such as Trivy, Dependabot, and GitHub code scanning
• Comfort working directly with customers to diagnose deployment and operational issues Nice to Haves:
• Rust or Golang programming experience.
• Experience with virtual appliances and air-gapped installations
• Experience deploying applications using Replicated
• Familiarity with networking concepts or distributed system architecture - 3+ years of experience in a B2B software startup or high-growth organization
• Open-source contributions or project involvement Join us at Net. Box Labs to shape the future of on-premise infrastructure intelligence and innovation. ABOUT NETBOX LABS: Net. Box Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community. Net. Box Labs is the commercial steward of open source Net. Box, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include Net. Box Enterprise, a fully supported self-managed Net. Box with advanced features, and Net. Box Cloud, a secure, scalable, and reliable SaaS edition of Net. Box. Net. Box powers thousands of companies, and Net. Box Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital. OUR CULTURE AND VALUES:
• We own and solve problems with high attention to detail.
• Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.
• We prioritize simplicity and think twice before adding complexity
• Clear communication helps keep our team aligned and collaborating smoothly. Net. Box Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.