Mortgage Servicing Operations Manager (Performing Loans)

The Mortgage Servicing Operations Manager is a key leadership role responsible for supporting the strategic direction and daily operations of Performing Loans. This position demands a high level of creativity, agility, and problem-solving ability to navigate evolving regulatory landscapes, investor requirements, and customer expectations.

This professional has experience managing a servicing portfolio of 5,000-15,000+ loans with an agency or investor driven environment. The Mortgage Servicing Operations Manager will lead by example, fostering a culture of continuous improvement, collaboration, and service excellence driving team development, operational integrity, and contribute meaningfully to departmental planning, compliance oversight, and risk mitigation.