Front Desk Fitness Attendant

Want to work with like minded individuals with a passion for fitness and helping others? If so, we have an amazing opportunity for a Front Desk staff member to join our team! Who are we? The Front Desk Attendant serves as the primary point of contact, welcoming members while managing check-ins. They are responsible for answering inquiries and performing equipment and new member orientations.

They help maintain a clean, safe, and organized facility while ensuring a positive customer experience. Our Core Values: Passion

• We bring energy, enthusiasm, and dedication to everything we do. Trust and Transparency
• We foster open, honest communication and act with integrity in every interaction. People Forward
• We prioritize people in every decision—valuing relationships, respecting individuality, and supporting personal and professional growth. Collaboration
• We succeed through teamwork, valuing every voice and building on each other’s strengths. Environmental Responsibility
• We recognize our role in contributing to a healthier planet and strive to make thoughtful, responsible choices in how we operate. Growth
• We embrace growth as a continuous journey—personally, professionally, and organizationally.

Your Role

Member Services and Customer Experience: Welcome and assist members, guests, and prospective members in a professional and courteous manner Answer member questions regarding facility policies, equipment usage, programs, and services Address member concerns and elevate issues to management as appropriate Provide equipment orientations and new member orientations to members Facility Operations: Conduct opening and closing procedures for the fitness center Perform daily facility walkthroughs to identify safety hazards, maintenance issues, or housekeeping concerns Ensure fitness equipment, furnishings, and amenities are in proper working order and report deficiencies promptly Maintain organization and cleanliness of all fitness center areas, including cario, strength training, stretching, lockers and common areas Management of equipment and the preventative maintenance program Light cleaning of the fitness center and reracking of weights Assist with the purchase of essential fitness center items such as gm wipes, replacement of small equipment Safety and Emergency Response: Respond appropriately to medical emergencies and follow established emergency procedures Ensure emergency equipment, AEDs, first aid kits, and incident documentation materials are available and operational Monitor member activity for unsafe behavior and provide corrective guidance when necessary Administrative and Reporting: Maintain accurate attendance, utilization, orientation, and incident reports Prepare and submit periodic reports regarding facility usage, maintenance needs, member feedback, and operational concerns Access Control and Compliance: Verify member eligibility and access priviledges Enforce facility policies, procedures and code of conduct Supplies and Vendor Coordination Monitor inventory levels of cleaning supplies, office supplies, fitness accessories, and member amenities Coordinate service requests with approved maintenance and equipment vendors as directed by PNC What we are looking for: Education: CPR and AED required HS Diploma required, BS in Exercise Science or similar preferred Experience: Customer service Skills: Ability to prepare routine administrative paperwork What We Offer: Medical, dental and vision benefits available for all full-time employees after 30 days of employment (on the first of the following month) Ancillary insurance benefits available after 1 year of employment Health Savings Account 401k participation after 1 year of employment (with up to 3% match) Paid Time Off (accrual based on tenure) Professional Development reimbursement available immediately (amount based on tenure) Extensive Training and Development Program Partnership with ISSA for CEUs and certification discounts Employee Discount Program Ready to make a difference?

If you’re excited about the chance to inspire and transform lives while working in a fun, energetic setting, we want to hear from you! Apply now and take the first step towards an exciting career in health and wellness with Elevation Health!