Break Operations and Facilities Assistant (Student)

MU Housing

MU Housing provides a world-class housing experience that engages residents within an innovative and educational environment that supports best on-campus housing practices and promotes success. This position is designed to be operations-centered during the academic year break periods. This appointment requires commitment from students to remain available and responsive during a period of reduced staffing and commit to little to no travel during the designated break periods (e.

g. Thanksgiving, Winter Break). This position primarily focuses on supporting desk operations, conducting facility walk-throughs, and performing room inspections across MU residential halls. Housing Operations & Facility Assistants are a consistent presence in the halls during academic breaks. They are responsible for setting and role modeling expectations by abiding by and enforcing Housing and University guidelines and procedures.

They must have a thorough understanding of emergency protocols and operational procedures. MU Housing is a 365/24/7 operation, and the presence of Housing Operations & Facility Assistants is required to provide exceptional services and experiences for our residents during fall, winter, and spring break. This position will ONLY be scheduled during breaks, therefore requiring availability over academic break periods.

Essential Functions

The Housing Operations & Facility Assistant will perform all duties listed below as assigned in conjunction with other staff members: Desk operations include answering the desk telephone, taking messages, processing mail and packages, assisting with check-in and check-out, answering questions from residents, and other duties as assigned.

Maintain a communication log. Conduct resident room inspections as residents move out, documenting any and all damages or issues with the condition of the room. Conduct full facility walk-throughs (interior and exterior) for safety, security, and weather preparedness. Submit work orders and incident reports for all found issues as appropriate.

Assist with building security and foster resident safety. Assist with emergency facility situations as necessary and in emergent situations as applicable. Maintain a high level of confidentiality at all times. Additional Responsibilities Provide operational and administrative support for MU residence halls. Understand, abide by, and enforce policies and procedures for MU Housing.

Submit work orders to support residence hall cleanliness and facility safety and security. Required Attendance and Participation Housing Operations & Facility Assistants are expected and required to participate in the following: November 18-19, 2026: Mandatory Training November 21, 2026: First Scheduled Day of Work Break Schedules: November 23–30, 2025 (Thanksgiving Break) December 21, 2025 – January 15, 2026 (Winter Break) March 22–29, 2026 (Spring Break) Scheduled team meetings Campus operations are closed on December 25 and January 1.

$16.40 per hour, paid on a bi-weekly basis Staff will provide essential hall presence through desk operations, facility checks, and inspections during break periods, committing to little to no travel during these breaks to ensure essential coverage.

Staff are expected to work an average of 35-40 hours per week. This position does not include on-call duties. Staff must report to work even during inclement weather. This position operates during all university breaks throughout the academic year. This position may require evening and weekend hours supporting activities and programs within the department.

Occasionally division and campus projects may require additional hours outside of your normal schedule.

To be eligible for a student title, an individual must be enrolled at the University of Missouri. Enrollment in the summer session is not required if the student was enrolled in the Spring semester and is pre-enrolled for the Fall semester. Selection is contingent upon results of a review with the Office of Institutional Equity, Office of Student Accountability & Support, Office of the Vice Chancellor for Student Affairs, previous MU appointment history, and reference checks

Experience in housing or related field. Prior Resident Advisor, Facility Security Assistant, and/or Desk Attendant experience preferred. Preference given to students who live on campus. Strong organizational skills, good time-management skills, reliability, a sense of commitment to the workplace, and the ability to work with a variety of people.

Have a positive and friendly disposition and demonstrated ability to professionally and articulately communicate. Critically think through a variety of complex situations. Availability to work a varied schedule (mornings, nights, weekends).

This is a student position and is not eligible for University benefits. Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.