Accounts Receivable

Description Orthopedic Accounts Receivable / Collections Specialist The Billing / Collections Representative provides telephone customer service in a high-volume environment by responding to patient billing questions as well as working payor denials and collections on patient accounts. Interpretation of Explanation of Benefits (EOB); responding to billing questions or requests for information Collecting patient balances Working denials from insurance companies and managing the Physician’s Accounts Receivables by handling patient and insurance account follow-up, Providing related telephone customer service to patients and insurance carriers with a high volume of incoming and outgoing telephone calls.

Responding to questions about an insurance company Explanation Of Benefits (EOB) - responding to requests for information, handling patient and insurance account follow-up, grievance process if payment is denied or is less than the amount billed.

Benefits

401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Requirements Knowledge of medical billing/collection practices. Knowledge of medical practices, terminology and organization services. Knowledge of traditional insurance plans, HMO/PPO’s, Medicare, Medicaid, and Worker’s Comp.

Working knowledge of anatomy and physiology, and medical terminology. Knowledge of ICD10-CM and CPT-4 manuals to research/verify diagnosis codes (ICD-10) and/or procedure codes (CPT-4). Knowledge of computerized billing, EMR/EPM system. Google workspace and Athena experience a plus! Excellent written, verbal communication and customer relations a must.

Education

High school diploma or equivalent. Some college preferred. Experience: Minimum one year of medical billing / collections experience. Orthopaedic experience preferred. Job Type: Full-time Schedule: 8AM - 5PM |Monday to Friday On site: Palm Beach Gardens location