Sommelier (Docent Steak)

Responsibilities

Assist guests with wine, and champagne selection, consider their taste and budget when guiding them through the menu Anticipate guest needs. Provide information to guests regarding our venues, menus and pricing Explain how our wines, or champagne menu compliments the items on our food and dessert menu Ensure all wines are presented and served correctly and all pouring techniques are adhered to as specified by company standards Inform and explain alternative wine selections to guests should their choice be unavailable Provide engaged, friendly, and attentive customer service to all guests Perform all other duties as instructed by management Requirements : Experience as a Sommelier in an upscale, high-volume restaurant CMS or WSET certifications preferred or equivalent from another accredited wine institution Extensive knowledge of wine and wine service techniques Availability to work nights, weekends & holidays Positive attitude A “guest-first” mindset and passion for providing exemplary guest service Strong attention to detail and sense of urgency Ability to take direction and to communicate effectively