Customer Service Representative

Do you enjoy helping people, solving problems, and making someone's day a little easier?

We're looking for a Customer Service Representative who takes pride in delivering excellent service and creating positive customer experiences. If you're a great communicator, enjoy finding solutions, and like helping customers feel heard and supported, this could be the perfect role for you.

What You'll Be Doing

• Assist customers by phone or email

• Answer questions and provide information about services

• Resolve customer concerns with professionalism and empathy

• Schedule appointments and coordinate service requests

• Document customer interactions accurately

• Maintain customer records and update account information

• Work with team members to ensure customer satisfaction

What You Bring

• 1-year of customer service, call center, or administrative experience preferred

• Strong Communication and relationship-building skills

• Positive attitude and problem solving-mindset

• Comfortable multitasking in a fast-paced environment

• Tech-savvy (mobile apps, CRM systems, and Microsoft Office)

• High school diploma (required)

• Bilingual a plus

You're a Great Fit If You:

• Enjoy helping people

• Communicate clearly and professionally

• Stay calm under pressure

• Have a strong attention to details

• Can multitask and stay organized

• Are comfortable using computers and office software

• Pest control office experience (helpful)

What we Offer:

• Competitive pay

• Medical, dental, vision, HAS/FSA options

• 401 (k) + company-paid life & disability insurance

• Paid training, PTO, and 8 holidays

• Career growth and advancement opportunities

About Us:

EnviroPest (Anticimex) is a trusted pest control leader with a strong focus on customer service, innovation, and employee growth.

Apply today and grow your customer service career with us!

Job Type: Full-time

Benefits

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Work Location: In person