Quality Technician

Job Summary

Ensures that the Gibson Brands, Inc delivers a quality product by inspecting Gibson guitars to established quality levels and standards in a specialized, specific manner requiring advanced guitar playing & set up experience and skills with the ability to conduct musical instrument repair.

Essential Functions

Evaluate Form, Fit, Function & Finish of Gibson Instruments Verify Proper Instrument Set Up

• String Action, Neck Set, etc Complete Instrument Checklist, Shipping Label, Photo Generation Scan Instrument Into RFID Database System Log Defects Into Defect Database Conduct Advanced Musical Instrument Set Up & Repair Problem Solve & Communicate Instrument Defects To Departmental Team Leads & Supervisors Standing For Long Periods of Time – (8-12 hours) Maintain and Clean Designated Work Area Support In Any Area of Gibson Brands, Inc That Requires Assistance Adherence to the Gibson Cardinal Safety Rules as per the Gibson Playbook for Cardinal Safety Rules and General Safety Rules. Obligation to submit safety observations for identified hazards using the safety observation QR code. Support the comprehensive Safety Management System (SMS) to ensure a safe work environment, maintain compliance with regulations, and improvement of our safety processes. Other duties as assigned. Required Education and Experience Minimum of 5 Years Guitar Playing Experience Minimum of 5 Years Advanced Guitar Set Up Knowledge
• Ability To Evaluate & Assess Acceptable Instrument Playability, Structural Soundness, Cosmetic Adequacy of Electric/Acoustic/Bass Guitar, Bluegrass & Folk Instruments By Conducting Full Instrument Set Ups (Neck/Truss Rod & String Height Adjustments, Floyd Rose Set Up, etc.) Minimum 2 Years Basic Guitar Repair Skills – Soldering Skills, Electronic Schematics, Bridge Modification, Fret Repair/Replacement, Finish Wet Sanding & Buffing, Parts Replacement, etc. Ability To Adhere To Gibson Internal Quality Specifications & Standards Essential Knowledge Excellent Written and Oral Communication Skills Basic Computer Knowledge – Excel, Word, Web Based Cloud Applications, RFID Scanning Solutions Oriented Approach to Challenges/Issues Strong Team Work Ethic Personal Qualities Flexibility to Adapt Quickly to Changing Circumstances Curious in Nature and Always Looking to Question, Learn, and Look for Better Ways To Do Things Relish Working In A Company With a Diverse and Fast Paced Environment Personable, Fun, Team Oriented Great Attention To Detail Travel Requirements Occasional travel to other facilities may be required, typically less than 10% of the time. Physical Demands Basic physical stances and actions (sitting, standing, walking) Must be able to stand entire shift. Ability to lift up to 25 pounds