Waiter / Waitress
Job description
A New Chapter. A Timeless Experience. Exceptional hospitality is not simply about service. It is about how you make people feel. Nestled in the historic heart of Prague, Augustine Hotel Prague is a place where centuries of heritage meet contemporary luxury, genuine hospitality and unforgettable experiences. As we embark on an exciting new chapter, we are looking for a passionate and naturally engaging Waiter / Waitress who believes that true luxury lies in the smallest details and that every guest deserves an experience worth remembering.
At Augustine Hotel Prague, we believe that exceptional dining goes far beyond beautifully presented dishes and impeccable service. It is about genuine connections, thoughtful gestures and the ability to anticipate a guest’s needs before they are even expressed.
YOUR ROLE
IN OUR STORY Deliver refined, personalized and intuitive food and beverage service thatreflects the highest standards of luxury hospitality. Create a warm, welcoming and elegant atmosphere where every guest feels genuinely valued. Guide guests through our culinary and beverage offerings with confidence, knowledge and enthusiasm.
Anticipate individual preferences and transform thoughtful details intomemorable experiences. Present and serve food and beverages with precision, elegance and attention to detail. Confidently recommend menu selections, wines and beverages to enhancethe overall dining experience. Ensure impeccable presentation, cleanliness and organization of therestaurant and service areas.
Work seamlessly with the culinary and service teams to create a harmonious and exceptional guest journey. Handle guest requests and feedback with professionalism, empathy and a solution-oriented approach. Contribute your ideas, positive energy and dedication as we shape the next chapter of Augustine Hotel Prague. THE PERSON BEHIND THE EXPERIENCE We are looking for more than experience.
We are looking for someone who understands that genuine hospitality comes from the heart. The qualities we value: Have previous experience in food and beverage service, ideally within luxury hospitality. Have a genuine passion for hospitality and take pride in creating exceptional guest experiences. Possess good knowledge of food, wines and beverages, with a desire to continuously expand your expertise.
Are naturally warm, attentive and confident, with excellent communication skills. Have an eye for detail and appreciate the importance of elegance, discretionand professionalism. Communicate comfortably in Czech and English. Enjoy working as part of a team and believe that the finest service is created through collaboration.
Bring a positive attitude, adaptability and a genuine desire to exceed expectations. WHAT AWAITS YOU The opportunity to be part of an exciting new chapter at one of Prague’s most distinctive luxury hotels. An inspiring workplace where history, elegance and contemporary hospitality come together. A professional and supportive environment where your personality, dedication and ideas are valued.
The opportunity to develop your skills and grow within the world of luxury hospitality. A collaborative team united by a shared passion for excellence. The chance to create meaningful guest experiences and contribute to the future of Augustine Hotel Prague. YOUR NEXT CHAPTER STARTS HERE Great service is remembered. Genuine hospitality is felt.
If you believe that every interaction is an opportunity to make someone, feel special, that excellence lives in the details and that hospitality is more than a profession, we would love to meet you. Join Augustine Hotel Prague and help us write our next chapter, where heritage inspires the future.
Description copied from Kempinski's careers page. Read the full posting before you apply.
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