Concession Supervisor

Position Summary

As Concessions Supervisor at Keeneland Hospitality, you will oversee day-to-day operations of concession stands across the grounds. You will support and supervise team members to ensure outstanding guest service, enforce food safety compliance, and drive efficiency during high-volume service periods. This role requires a person with strong delegation, positive reinforcement, natural leadership and hands-on approach.

Key Responsibilities

Supervise an area to be determined of up to 20+ employees during race meets. Complete knowledge of all Concessions Food and Bar Beverage menus. Must be able to instruct on the proper use of all equipment and menu preparation. Comply with all responsible alcohol service procedures and policies. Knowledge of health code, safety and sanitation, proper food handling and service standards.

Adheres to cash handling and Micros guidelines. Complete daily paperwork with accuracy. Knowledge of product merchandising techniques, quality and cost control including inventory. Thoroughly supervise set up and breakdown of stands and bars. Supervisors are to ensure paperwork is complete and submitted (stand sheet, beer count, ice cream count, etc.)

Supervisors are required to confirm employees in their area have cleaned their location and have clocked out. Supervisors are to ensure all equipment that needs to be powered off has been turned off. Check for leaks and any obstructions in hand sinks. Supervisors remain after the race meet ends to assist clean up of the Concessions stands.

This is Mandatory.

Qualifications

Three years experience as a manager in a convention center, large hotel, sports arena or thoroughbred racetrack setting. Ability to lift/push a minimum of 50 pounds. Frequently reaches, lifts, stoops, bends, lifts and cleans to maintain service and storage areas. Assist with receiving, loading and unloading deliveries.

Possible exposure to extreme temperatures, sharp objects, and diverse terrain. Position requires being on foot and walking for several hours at a time, moving through large crowds. Flexible availability including early mornings, nights, weekends, holidays and special events. Licensing Requirements: A valid Fayette County Food Handler’s License is required for all food and beverage staff.

Must be obtained prior to the first scheduled shift. A Kentucky Horse Racing Commission license is required for all track workers. This license will be provided to you on behalf of Keeneland upon hire.