Program Assistant

Position Overview

The JCC of Metro Detroit is seeking a highly skilled, proactive professional to support our programming teams. This full-time role provides direct support to the Cultural Arts and JCC Day Camps professional staff. This is a traditional administrative role. The Program Assistant will play a role in managing complex logistics across mulitple departments and ensuring the program staff operates efficiently.

The ideal candidate thrives in a fast-paced environment, manages competing priorities with confidence, and brings strong judgment, discretion, and adaptability to their work. The Cultural Arts Department develops and implements several legacy programs including the Detroit Jewish Book Fair, our nation’s longest-running Jewish book fair featuring prominent and emerging authors focused on Jewish storytelling; The Lenore Marwil Detroit Jewish Film Festival celebrates the art of Jewish filmmaking by presenting films and encouraging discussion about Jewish; and SAJE, an acedemic speaker serious that inspires meaningful connections and important conversations.

JCC Day Camps mission is to provide exceptional growth opportunities in our community by delivering first-class summer camp programs through a Jewish lens, in a fun, safe, inclusive, nature-based environment. Support & Coordination Manage complex programmatic calendars across multiple departments, ensuring alignment with organizational priorities Coordinate internal and external meetings, including preparation of materials, agendas, and follow-ups Serve as a central point of communication between department leads, staff, and external partners Operations & Workflow Management Anticipate needs and proactively address scheduling, communication, and logistical challenges Track key initiatives and ensure timely follow-through on department priorities Support cross-department coordination to improve efficiency and alignment Programmatic-Level Support Prepare briefing materials, presentations, and summaries for meetings Assist with committee-related logistics and communications as needed Help identify opportunities to streamline processes and improve day-to-day operations Develop expert-level knowledge of Camp.

Site and serve as the primary administrator for camp registration, billing, waitlist management, enrollment tracking, customer records, reporting, and related database functions. Ensure data accuracy, process efficiency, and exceptional customer service through effective use of the Camp. Site platform. Confidentiality & Discretion Handle sensitive information with the highest level of professionalism and judgment Serve as a central liaison, managing access and prioritization effectively Qualifications 3+ years of experience supporting program/event based planning.

Exceptional organizational and time management skills Strong written and verbal communication skills High level of emotional intelligence, professionalism, and discretion Ability to manage shifting priorities and operate effectively in a dynamic environment Demonstrated ability to anticipate needs and solve problems proactively Comfortable working with diverse leadership styles and navigating complex dynamics