Venue Manager

The Venue Manager coordinates the operational, technical, production, and front-of-house needs of performances, presentations, JCC programs, and rental events held at The Berman Center for the Performing Arts and other assigned JCC event venues. The role ensures that each event is safely and professionally executed by coordinating venue readiness, technical resources, event schedules, artist and presenter needs, staffing, and hospitality.

The Venue Manager supports the delivery of rental events but does not manage rental sales, inquiries, client prospecting, booking negotiations, or rental contracts.

Essential Duties and Responsibilities

Coordinate venue operations for performances, presentations, rehearsals, JCC programs, special events, and rental events, from operational planning through event closeout. Serve as a primary on-site operational contact for artists, presenters, production teams, JCC departments, event clients, vendors, and venue staff once event details have been assigned.

Develop and maintain event schedules, run-of-show documents, production calendars, and internal event information; communicate timing, access, setup, technical, staffing, and building needs to relevant departments. Coordinate technical requirements with the Technical Director and production staff, including lighting, sound, video, streaming, communications equipment, scenic elements, stage configurations, and other event-specific needs.

Ensure venues, stages, backstage areas, dressing rooms, and front-of-house spaces are prepared, safe, orderly, and appropriate for each event. Coordinate artist and presenter logistics as assigned, including hospitality, dressing-room preparation, meals, hotel arrangements, ground transportation, travel details, and itineraries in accordance with contracts and approved budgets.

Coordinate event staffing, including front-of-house personnel, ushers, volunteers, and other hospitality support; assist with recruiting, training, scheduling, and assigning staff in collaboration with the appropriate managers.

Qualifications

Associate degree or equivalent relevant experience in performing arts, venue operations, event production, hospitality, or a related field; a bachelor’s degree is preferred. At least two years of experience in a performing arts organization, event venue, production, hospitality, or service environment. Strong organizational skills and the ability to manage multiple events, deadlines, and changing priorities in a busy environment.

Excellent written, verbal, and interpersonal communication skills; ability to work independently and collaboratively. Comfort with Microsoft Office, Adobe, and Google Workspace; experience with ticketing, scheduling, or event-management systems is an asset. Role Boundaries The Venue Manager is responsible for operational delivery after an event is assigned and its requirements are communicated.

Rental sales, lead follow-up, prospecting, client booking negotiations, rental pricing, rental agreement ownership, and rental account management are responsibilities of the Events and Rentals Manager.