Registration Clerk - ED

Beloit Health System is looking to dd an ED Registration Clerk to our Team!

• Shift: 2nd

• Schedule: 2:30 pm - 11:30 pm

• Hours per week: 40

• Benefits Status: Eligible

• Department: Registration

Beloit Memorial Hospital is seeking a detail-oriented and compassionate Registration Clerk to join our Emergency Department team. As the first point of contact for patients and visitors, the Registration Clerk will play a vital role in creating a positive experience while ensuring accurate patient registration and efficient patient flow. The ideal candidate is customer-focused, organized, and able to thrive in a fast-paced environment where priorities can change quickly. If you enjoy helping others and providing exceptional service during critical moments, we invite you to apply.

• Greet patients, families, and visitors in a professional, courteous, and compassionate manner.

• Register patients accurately and efficiently in the electronic health record (EHR) system.

• Obtain and verify demographic, insurance, and billing information.

• Secure necessary signatures, consents, and authorizations.

• Ensure patient identification procedures are followed according to hospital policies.

• Collect co-pays and process payments when applicable.

• Maintain confidentiality and comply with HIPAA and organizational privacy standards.

• Coordinate with clinical staff to support timely patient care and flow.

• Answer telephone calls, respond to inquiries, and direct patients and visitors appropriately.

• Update patient records and communicate registration changes as needed.

• Assist with scheduling follow-up appointments and referrals when required.

• Handle multiple tasks simultaneously while maintaining accuracy and professionalism.

• Support departmental and organizational quality and customer service initiatives.

• Performs all switchboard functions from 8:00 PM-7:00 AM Monday-Friday, and 4:00 PM- 7:00 AM Saturday, Sunday, and Holidays, and all other times as necessary..

Job Requirements

• High School diploma or equivalent required.

• One (1) year of customer service, clerical, registration, admissions, or receptionist experience.

• Basic computer proficiency and data entry skills.

• Strong verbal and written communication skills.

• Ability to work independently and as part of a team.

• Ability to maintain confidentiality and handle sensitive information appropriately.

• Previous healthcare registration, patient access, admissions, or medical office experience preferred

• Knowledge of medical terminology and insurance verification processes.

• Reporting Relationship: Department Manager.

Apply to join our team today!