Job description
Summary/Objective The Site Manager’s role is to direct the activities of MAU personnel assigned to the customer site location and ensure that customer key performance indicators are achieved. This position will supervise all HR functions for contingent MAU associates with a focus on on-boarding, payroll, performance counseling, and attendance tracking to achieve a positive associate experience and meet customer expectations for contingent staffing.
Essential Functions
Interact with department leadership to understand staffing needs and targeted deadlines. Organize and communicate requests for personnel by department, skill level, and target date. Coordinate on-boarding and training of all personnel reporting to the facility. This includes pre-hire assessment classes, which typically occur two to three times per week Actively mentor/coach a safe work culture through employee engagement, behavior-based observations, participation in site safety events, and holding personnel accountable for work behavior.
Lead incident investigations within 24 hours of incident and ensure that required information is distributed properly, employee case management techniques are followed, and corrective actions are communicated. Lead other required personnel investigations while maintaining the highest level of confidentiality. Ensure that all MAU Personal Conduct Rules are maintained.
Ensure that employee counseling is administered at the correct cadence and that the MAU “Open Door Policy” is followed. Serve as the primary point of contact for communications and policy changes. Ensure that key responsibilities of direct reports are clear and that activities are checked for compliance. Sustain and support Leader Standard work for Site Manager Position and all positions reporting to Site Manager.
Perform safety audits via ICI, BBS, and PIT observations and ensure safety policies and procedures are being followed. Implement and manage an associate engagement program. Track work performance information. Identify areas of workforce improvement and initiate corrective actions to address these areas. Serve as a liaison between associates and Department/Section Leaders.
Complete attendance reports. Communicate employee absences to client supervisors. Conduct performance review of employees with the assistance of client leaders Observe and report any safety concerns or violations. Verify that each employee working on shift has a time record. Notify employees when their assignments are being terminated or completed.
Complete required site management reports in a timely manner. Coordinate and report with client’s supervisors on workforce issues or possible new requirements. Ensure weekly payroll is submitted for payment and checked for accuracy. Competencies Strong analytical, math and reasoning abilities Communication proficiency Customer/Client Focus Problem solving/analysis Excellent communication and presentation skills Required Competencies for all MAU Staff Ethical Conduct Personal Effectiveness/Credibility Required Education and Experience High School Diploma OR GED Minimum of three to five years of supervisory experience, preferably in Human Resources or in a manufacturing environment Preferred Education and Experience Bachelor’s Degree Experience in Human Resources or in a manufacturing environment HR Certification (PHR or SHRM-CP) Lean Greenbelt Root cause analysis training Powered Industrial Equipment Knowledge Supervisory Responsibility This position can supervise the following positions: Associate Relations Leader Administrative Support Career Path Progression from this position Regional Operations Manager District Site Manger Branch Operations Manager Outsource Manager Other Corporate Support Functions Work Environment or Working Conditions The working conditions and environments are created by our customers’ facilities both in administrative areas and manufacturing environments.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Customer sites sometimes include process manufacturing equipment and heavy power industrial vehicles. Environments may vary from non-temperature-controlled environments to GMP clean room required.
Physical Demands This position may require the following to be performed with or without reasonable accommodation. Ability to lift 5- 20lbs periodically and 50lbs on occasion Ability to stand/walk for up to 8 hours Travel Must be flexible with travel schedules with the ability to travel overnight and for prolonged periods of a week or more.
EEO Statement MAU is an Equal Opportunity Employer. Minorities, women, protected Veterans, and individuals with disabilities are encouraged to apply. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
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