Director of Shared Services

The Director of Shared Services leads the centralized operational functions that support partner company performance across the platform. You will own the direction and performance of shared services including call center and dispatch operations, marketing coordination, talent acquisition support, and technology systems.

You will build and maintain a high-performing, customer-focused team while driving the process and systems capability that allows the organization to scale efficiently. This role requires a leader with broad operational scope, strong analytical instincts, and the ability to align multiple functions toward common outcomes.