Process Specialist

Responsibilities

• Comprehend the client instructions, undertake preliminary trainings/refreshers and diligently execute all assignments. • Adapt and be flexible to be revolved around projects and possess an ability to deliver quality consistently. • Meet and strive to consistently exceed client expectations. • Be willing to take additional responsibilities and develop skills required for the next level in the organizational structure. • Consistently meet and exceed the productivity and quality targets. • Follow organizational / engagement wide process / systems / policies. • Participate actively in organizational initiatives. • Constantly acquire knowledge in relevant areas by way of organizational and engagement trainings • Participate in knowledge management initiatives. • Identify and implement Process Improvement Opportunities • Act as a Knowledge Anchor for the team and an active back up • Try and mitigate any issues/escalations. • Monitoring & reporting production numbers • Provide adequate coaching & mentoring to junior legal analysts.

Soft Skill Requirement:

• Excellent communication skills • Should be an active listener. • Exhibit willingness to undertake additional responsibilities. • Ability to lead a team and act as a problem solver.

Additional: Work Mode: 5 Days Work from Office Shift: Must be flexible for any shift.