ServiceNow SPM Architect / Senior Developer (Healthcare)

Service. Now SPM Architect / Senior Developer (Healthcare) Location: Kondapur, Hyderabad, India Work Mode: Work From Office (5 Days a Week) Shift Timings: 5:30 PM – 2:30 AM IST (Aligned with U.S. Eastern Time) Employment Type: Full-Time, Permanent Job Summary: We are seeking experienced Service. Now SPM Architects and Senior Developers with proven expertise in designing, implementing, and supporting Service.

Now Strategic Portfolio Management (SPM) solutions from the ground up. The ideal candidate will have hands-on experience leading end-to-end SPM implementations for Healthcare organizations , including solution design, configuration, integration, deployment, and optimization. This role requires deep knowledge of Service.

Now SPM modules, strong stakeholder management skills, and the ability to translate complex business requirements into scalable solutions that align with healthcare operational and strategic objectives.

Key Responsibilities

Solution Architecture & Design Lead the architecture, design, and implementation of Service. Now SPM solutions for healthcare clients. Define scalable and sustainable Service. Now SPM architecture aligned with business objectives. Conduct discovery workshops and gather business, operational, and portfolio management requirements.

Design end-to-end solutions leveraging Service. Now best practices and platform capabilities. Service. Now SPM Implementation Implement and configure Service. Now Strategic Portfolio Management modules, including: Demand Management Project Portfolio Management (PPM) Resource Management Agile Development Innovation Management Investment Funding Strategic Planning Workspace Enterprise Architecture Workspace (preferred) Configure workflows, forms, business rules, UI policies, and automation processes.

Build dashboards, reports, scorecards, KPIs, and executive portfolio views. Support portfolio governance, project lifecycle management, and resource planning processes. Development & Integration Develop and customize Service. Now applications using platform best practices. Create and maintain integrations with third-party systems using REST/SOAP APIs.

Develop workflows, Flow Designer solutions, Script Includes, Business Rules, Client Scripts, and UI Actions. Support CI/CD and deployment processes within the Service. Now platform. Healthcare Domain Support Collaborate with healthcare stakeholders to understand portfolio management, compliance, and operational requirements.

Design solutions supporting healthcare transformation initiatives, IT governance, and strategic planning. Ensure solutions align with healthcare industry standards and organizational policies. Implementation & Support Lead full project lifecycle activities including: Discovery Solution Design Development Testing Deployment Hypercare Support Conduct UAT sessions and support production releases.

Provide technical guidance, troubleshooting, and optimization recommendations. Mentor junior developers and administrators.

Requirements

For Service. Now SPM Architect: 8+ years of overall Service. Now experience. 4+ years of hands-on experience with Service. Now SPM implementations. Proven experience leading at least 2–3 full-cycle SPM implementations from scratch. Strong architecture and solution design experience. Experience working directly with executive stakeholders and PMO teams.

For Service. Now SPM Senior Developer: 5+ years of Service. Now development experience. 3+ years of hands-on experience with Service. Now SPM modules. Experience building and implementing SPM solutions from requirements through production deployment. Strong Service. Now scripting and development expertise. Mandatory Skills Service.

Now Strategic Portfolio Management (SPM) Demand Management Project Portfolio Management (PPM) Resource Management Agile Development Strategic Planning Workspace Service. Now Platform Development Flow Designer Business Rules Client Scripts Script Includes Integration. Hub REST/SOAP Integrations Service Catalog CMDB fundamentals Agile/Scrum methodologies SDLC and release management Preferred Qualifications Service.

Now Certified System Administrator (CSA) Service. Now Certified Application Developer (CAD) Service. Now Certified Implementation Specialist – SPM Service. Now Certified Technical Architect (CTA) (Preferred for Architects) Experience implementing SPM for Healthcare providers, hospitals, health systems, or payer organizations.

Experience with Healthcare IT environments, regulatory compliance, and governance frameworks. Knowledge of ITBM to SPM migration projects. Experience integrating Service. Now with ERP, HRIS, financial systems, or project management tools.

Preferred Skills

Strong stakeholder management and consulting skills. Excellent communication and presentation abilities. Experience conducting workshops and requirement sessions. Ability to work independently in a client-facing environment. Experience supporting U.S. healthcare organizations. Work Location & Shift Location: Kondapur, Hyderabad Work Mode: Work From Office (5 Days a Week) Shift: 5:30 PM – 2:30 AM IST (U.

S. Eastern Time Support)