Service Advisor

Are you the kind of person who loves helping people, thrives in a fast-paced environment, and takes pride in delivering an exceptional guest experience?

Our busy Chevrolet dealership is looking for a motivated, customer-focused Service Advisor** to join our team. If you enjoy building relationships, solving problems, and being part of a high-performing service department - we want to talk to you.

What You’ll Do:

Greet guests promptly and professionally in the service drive

Listen carefully to customer concerns and accurately document vehicle needs

Clearly explain recommended services and repairs

Provide accurate estimates and timelines

Communicate with technicians to ensure efficient workflow

Keep guests updated throughout the repair process

Deliver a smooth, transparent, and positive service experience

Maintain strong CSI and retention levels

You are the bridge between our guests and our technicians - and one of the most important roles in the dealership.

What We’re Looking For:

Previous automotive Service Advisor experience preferred (Chevrolet or GM experience is a plus!)

Strong communication and customer service skills

Ability to multi-task in a fast-paced environment

Professional appearance and positive attitude

Basic understanding of automotive systems and maintenance

Computer proficiency

Valid driver’s license and clean driving record

We will train the right candidate who has strong customer service skills and a drive to succeed.

Compensation & Benefits:

Competitive base pay + commission/bonus structure

Medical, Dental & Vision Insurance

401(k) with company match

Paid Time Off

Ongoing training and career advancement opportunities

Employee vehicle purchase and service discounts

Top performers are rewarded - there is significant earning potential for motivated individuals.

Kocourek Automotive is an equal opportunity employer and does not discriminate in hiring or employment on the ba­sis of race, color, religion, sex, national origin, age, disability, or any other basis prohibited by federal, state, or local law.