Service Advisor

Job Details: Job Location: Bob Johnson Ford Avon

• Avon, NY, Position Type: Full Time, Salary Range: $50000.00 - $70000.00Base+Commission/month, Job Category: Sales, Bob Johnson Ford Avon is seeking a customer service minded individual to add to our service staff. We are looking to present a strong sense of Integrity, Compassion and professionalism to our customers. Values of teamwork, Drive and personal improvement are a must. We seek to invoke a sense of Hospitality and Caring to our service and sales customer alike. Previous Advisor experience preferred but not necessary. Willing to train the right motivated individual.

Duties and Responsibilities

Greetings customers with a smile, listening to their needs and concerns to properly write an effective repair order. > Advise customers about any necessary service for routine maintenance. > Act as a liaison between our technicians and customer regarding repair cost and completion times. > Preparing estimates for parts, labor and completion times for the repair and maintenance of vehicles. > Check progress throughout the day and relay any changes in estimate or promised time to customers. > Maintain high customer satisfaction standards and a professional appearance and attitude. Qualifications: