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Director of Quality Assurance & Program Enhancements

New Britain, CT, USFull-timePosted Aug 7, 2026

Job description

Monday

  • Friday: 8:30am - 3:30pm 35hrs/Full-Time General Description of the Position: The person in this position will serve as the senior staff ensuring accuracy of program participant payroll, contractual billing, attendance verification, Therap, Therap onboarding, reporting, auditing, and training. Supports Service area Directors and Leadership to ensure services provided adhere to IP goals and align with authorization. Matrix Management skills are essential as the Director works in conjunction with all service areas to ensure that quality programming is provided in a regulatory compliant manner while addressing the needs and preferences of the people in our programs. Minimum Requirement: Bachelor of Science/Arts Degree in a related field. Minimum of five years’ experience manage services for individuals with disabilities. May be substituted with 5+ years’ experience in operational or administrative management. Additional Requirement: Must have valid Driver's License and have own vehicle to use, as needed.

Description copied from CCARC's careers page. Read the full posting before you apply.

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