Senior Associate Consultant - Quality

Responsibilities

Process Excellence culture building: - • Deploy Process Improvement framework for the engagement(s) • On need basis, conduct short or refresher (3hrs) sessions on continuous improvement at engagement level Improvement opportunity identification: - • Drive Bottom up and Top down opportunity identification workshops for creation of pipeline of opportunities • Process, operations, business data analysis to identify improvement opportunities • Validation of opportunities creation of the projects Improvement projects implementation: - • Mentor Process Improvement projects (YB, GB & BB) to enable the operations resources to implement the improvement through structured approach • Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs • Co-ordinate with lead developer for automation opportunity identification and project execution • Govern the process of validation and sign off of the project closures in the project management portal • Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects Branding: - • Creating awareness by training and bringing visibility to process excellence initiatives in the engagement. • Creating process improvement case studies and socializing with teams, on various success initiatives of engagement performance Client Management: - • Participate in client interactions to present the process improvement case studies.