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Tele Sales Executive (IPPIS Loan)
Job description
Convert inbound/outbound calls into sales Make daily outbound calls to drive lead conversion and achieve sales target both daily and monthly Effectively handle customer objections Accurately document customer interactions by maintaining accurate customer data in the CRM system and follow up on leads effectively Ensure compliance with financial and data regulations Provide exceptional customer service, ensuring retention and timely follow-ups Upsell and cross-sell credit loan products to existing customers and boost sales Requirements Excellent verbal and listening skills to communicate with customers effectively and build rapport Proven ability to sell credit products and services to customers, meeting or exceeding sales targets Strong understanding of credit products and services, including features, benefits, and risks.
Ability to manage time effectively, prioritizing calls and meeting sales targets. Ability to provide excellent customer service, handling customer complaints and issues professionally. Ability to speak and understand Hausa (compulsory) Knowledge of Zoho CRM will be an added advantage Tech-savvy and ready to learn with a willingness to gan experience in CRM software Excellent in time management 1-3 years post NYSC experience in Telesales Telesales experience within the Credit Industry will be an added advantage HND or BSc, in Marketing or Sales, Business Administration Benefits HMO Pension 13th month allowance
Description copied from Casafina Development's careers page. Read the full posting before you apply.
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