Digital - Head of Business Products

Digital

• Head of Business Product Job Purpose The Head of Operations Applications is responsible for leading the strategic planning, implementation, and management of the company's Enterprise Resource Planning (ERP) and EMS systems, with a primary focus on SAP S/4HANA. This role ensures seamless integration and optimization of all business processes— production, logistics, warehouse management, transportation management, finance, HR, plant maintenance and quality—working closely with Heads of Commercial and Sourcing Applications enhancing operational efficiency, cost control, and profitability to support the company's long-term growth strategy.

Key Responsibilities

Define and execute the ERP roadmap aligned with business priorities, ensuring flexibility for future needs. SAP Oversight : Lead deployment, support, and optimization of SAP modules: PP, FI, CO, PM, QM, and EWM. Business Process Expertise : Streamline and standardize core processes such Hire-to-Retire (HTR), Record-to-Report (RTR), and Plan-to-Make (PTM).

Commercial Enablement : Work closely with Head of Commercial Applications within ERP to support sales growth, pricing strategies, and customer service improvements. Cost Efficiency Control : Identify automation opportunities, process redundancies, and inefficiencies across functions to drive cost savings and improve gross margins.

Manufacturing Optimization: Leverage ERP and integrated systems (MES, SCADA) to enable predictive maintenance, minimize downtime, and optimize production capacity. Monitor quality control through digital tracking and integration with SAP QM. Ensure service and plant maintenance processes are proactive and resource-efficient.

Integration Mobility : Oversee seamless integration with adjacent systems (MES, SCADA, mobile apps) using tools like SAP CPI and ABAP. Analytics Reporting : Enable accurate real-time reporting and dashboards to support executive decision-making and operational performance. Stakeholder Engagement : Serve as a key business partner to Operations, Finance, Sales, Supply Chain, and IT functions.

Team Leadership : Mentor, coach, and lead ERP, IT, and digital transformation teams to meet performance goals and support career growth. Key Performance Indicators (KPIs) Cost Value Delivery On-time, on-budget project delivery Cost savings and cost avoidance achieved through digital sourcing strategies % of spend under management and digitized through ERP and HR platforms Manufacturing ROI : Total value delivered vs.

cost of manufacturing operations Operational Efficiency Logistics / Transportation Management / Warehousing and Production automation rates Quality management and plant maintenance Reduction in production downtime via predictive maintenance KPIs Human Resources Employee on/ off-boarding time and % with full digital compliance documentation Technology Adoption Adoption rate of sourcing tools by procurement teams and suppliers User satisfaction score for sourcing platforms Process automation coverage (e.

g. EDI coverage)