Program and Career Development Coach

ATA Services Inc. is seeking to hire a Program and Career Development Coach to work on a temporary assignment with the State of New Mexico. Pay Rate : $45.00 per hour Pay Schedule : Weekly Pay Hours of Operation : 8:00 A.M. – 5:00 P.M. – Monday

• Thursday Location : Remote (Candidate MUST live in New Mexico), No travel required Start Date : Immediately Purpose of the Position : The governmental public health and healthcare workforce has historically faced significant retention challenges, limiting the ability to sustain a diverse and skilled staff capable of delivering essential services to communities. As a centralized public health agency, it is vital to retain our workforce and create meaningful opportunities for professional growth. The coaching position will play a key role in developing a comprehensive coaching program for NMDOH. This work will support current staff in identifying career pathways within the department and will help gather valuable organizational insights to assist leadership and managers in strengthening career ladder opportunities across the agency. Prioritizing retention and providing the necessary resources to build a robust coaching program are essential steps toward cultivating a strong workforce and preserving the talent we already have.

Key Responsibilities

Develop evidence-informed coaching frameworks tailored to the agency’s needs, including career development, leadership coaching, workforce retention, and internal mobility. Draft clear, competency-based role descriptions for coaches, including qualifications, responsibilities, and expectations aligned with agency goals and HR requirements.

Create manuals, guides, templates, and resources that support both coaches and participants, ensuring materials are accessible, consistent, and aligned with the coaching model. Collaborate with HR and leadership to identify internal career pathways, skill gaps, and growth opportunities that coaches can use to guide staff development.

Support with collecting and analyzing data related to workforce trends, retention, promotion patterns, and training needs to inform program development and leadership decision-making. Engage with leadership, managers, HR, and frontline staff to ensure alignment, collect feedback, and integrate agency priorities into the program’s development.

Create training modules and orientation materials to prepare coaches with the knowledge, tools, and skills needed to deliver high-quality coaching. Establish metrics, feedback loops, and evaluation tools to measure program effectiveness, workforce impact.

Minimum Qualifications

Bachelor’s degree in Human Resources, Business Administration, Organizational Development, Public Administration, or a related field, and two years of relevant professional experience. Experience in workforce development, employee engagement, career development, training, or program coordination. Demonstrated ability to develop written materials, analyze data, prepare reports, and coordinate projects.

Strong communication, organizational, and interpersonal skills. Proficiency in Microsoft Office applications. Preferred: Experience developing employee coaching or mentoring programs, workforce retention initiatives, or professional development programs within a government or healthcare organization. ATA Services, Inc.

, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ATA Services, Inc., expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.