Food Service Supervisor - Retail

Summary Join Our Team at Mercy Medical Center – Now Hiring a Retail Supervisor! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

Retail Supervisor must function as part of the management team, providing the first level of supervision for the culinary and food service assistant personnel. The retail supervisor will execute the following production areas: Retail food production, staff supervision, cooking to quality standards and sanitation. Supervisor must also be able to follow cash handling procedures, invoicing, scheduling and other administrative tasks as assigned.

This leader will demonstrate constructive, positive, professional behavior at all times. Major emphasis is on the culinary areas and sanitation with secondary duties in other department areas.

Requirements

A degree is culinary is preferred 3 years of direct supervision experience in a kitchen Prior high volume food service and people management skills Serv. Safe required – sanitation *willing to let obtain within first 6 months of employment Min USD $20.32/Hr. Max USD $33.53/Hr. Salary Information Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices.

Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees 403(b) retirement plan with generous company match and “catch up” provision Paid Time Off (PTO) & company paid holidays Reimbursement for tuition, books and fees Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Employer paid Short & Long Term Disability benefits for eligible employees Voluntary Benefits Discounts on auto & home insurance and Verizon plans EEO Statement Mercy Health Services is sponsored by the Sisters of Mercy.

We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas. Retail Supervisor must function as part of the management team, providing the first level of supervision for the culinary and food service assistant personnel.

The retail supervisor will execute the following production areas: Retail food production, staff supervision, cooking to quality standards and sanitation. Supervisor must also be able to follow cash handling procedures, invoicing, scheduling and other administrative tasks as assigned. This leader will demonstrate constructive, positive, professional behavior at all times.

Major emphasis is on the culinary areas and sanitation with secondary duties in other department areas. A degree is culinary is preferred 3 years of direct supervision experience in a kitchen Prior high volume food service and people management skills Serv. Safe required – sanitation *willing to let obtain within first 6 months of employment