Revenue Cycle Manager

WE'RE HIRING! REVENUE CYCLE MANAGER Lead a Team. Drive Results. Make an Impact. ✨ NO WEEKENDS. NO HOLIDAYS. GREAT BENEFITS. Are you a revenue cycle professional who loves solving problems, leading a team, and finding opportunities to improve financial performance? Are you ready to take the next step in your career with an established, independent medical practice where your ideas and expertise truly matter?

We want to meet you! The Group Obstetrics & Gynecology Specialists, P.C. in Davenport, Iowa, is looking for an experienced, motivated, and results-driven Revenue Cycle Manager to join our leadership team! For nearly 50 years, The Group has proudly served women and families throughout the Quad Cities. As a physician-owned, private practice, we take pride in providing exceptional patient care while creating a supportive, collaborative workplace where our employees can grow and succeed.

WHY YOU'LL LOVE WORKING AT THE GROUP We believe taking care of our employees is just as important as taking care of our patients! NO WEEKENDS & NO HOLIDAYS! ️ Monday–Friday Schedule with flexibility and work-life balance Health, Dental & Vision Insurance Paid Time Off (PTO) 401(k) with a 100% Employer Match on Contributions Up to 5% Continuing Education & Professional Development Opportunities Supportive Leadership & a Collaborative Team Environment ⭐ An Opportunity to Make a Real Impact in an established, independent medical practice THE OPPORTUNITY This isn't just another billing management position.

We're looking for a leader who wants to take ownership of the revenue cycle, develop a strong team, identify opportunities, and help shape the financial success of our growing practice. As our Revenue Cycle Manager, you'll work directly with our Executive Director, physicians, and department leaders to strengthen revenue cycle operations, improve reimbursement, and drive meaningful results.

WHAT YOU'LL DO

✅ Lead, mentor, and support our billing, coding, insurance, and collections team. ✅ Oversee the full revenue cycle, from charge capture and claims submission to payment posting, denials, and collections. ✅ Identify opportunities to increase collections, reduce outstanding accounts receivable, and prevent revenue loss.

✅ Analyze financial performance, monitor key metrics, and develop strategies for improvement. ✅ Collaborate with physicians, providers, and leadership to improve workflows, documentation, and reimbursement. ✅ Strengthen processes, implement efficiencies, and help build a high-performing department. ✅ Serve as a hands-on resource and trusted leader for complex billing, coding, and insurance matters.

WHO WE'RE LOOKING FOR We're looking for someone who combines strong revenue cycle expertise with leadership, initiative, and a passion for continuous improvement. Our ideal candidate brings: 5+ years of medical billing, coding, or healthcare revenue cycle experience. 2–3 years of leadership, supervisory, or significant team lead experience preferred.

Strong knowledge of medical billing, coding, insurance reimbursement, denials, and accounts receivable. Experience in a physician practice or specialty medical setting preferred. The ability to analyze data, solve problems, and deliver measurable results. Excellent communication, organization, and team-building skills.

A proactive, hands-on leadership style and a desire to help others succeed. A bachelor's degree in a related field and professional coding or revenue cycle certification are preferred, but relevant experience matters! READY TO MAKE YOUR NEXT CAREER MOVE? If you're looking for more than just a job and want to be part of a practice where your leadership is valued, your contributions are recognized, and your work makes a difference, we'd love to hear from you!

Join The Group and help us continue building something great! The Group Obstetrics & Gynecology Specialists, P.C. Davenport, Iowa APPLY TODAY! FULL JOB DESCRIPTION BELOW: Obstetrics & Gynecology Specialists, P.C. Position Description Title: Revenue Cycle Manager Department: Business Department Reports To: Executive Director FLSA Status: Exempt Summary: The Revenue Cycle Manager is responsible for the leadership, performance, and continuous improvement of the practice revenue cycle.

This position oversees billing, coding, insurance follow-up, collections, payment posting, accounts receivable, and related functions to ensure accurate and timely reimbursement. In a small private OB/GYN practice, the Revenue Cycle Manager is both a department leader and a hands-on resource, working closely with physicians, providers, clinical and administrative teams to improve collections, reduce reimbursement delays, strengthen charge capture, maintain compliance, and optimize financial performance.

Essential Duties

Essential job duties for this position include the following items. Other duties must be performed as assigned or required. Provide leadership and oversight of charge capture, coding, claim submission, payment posting, insurance follow-up, denial management, patient collections, accounts receivable, and related workflows.

Oversee billing and coding functions, establish department goals and procedures, and ensure smooth daily operations that support timely and accurate reimbursement. Supervise billing, coding, insurance, collections, and other assigned Business Department staff; provide coaching, training, scheduling, performance evaluations, and accountability.

Maintain hands-on knowledge of department functions and provide coverage or direct assistance with billing, coding, collections, denials, and complex account resolution when needed. Ensure accurate coding using current ICD-10, CPT, HCPCS, modifier, payer, and regulatory guidelines. Maintain strong knowledge of OB/GYN-specific billing and coding, including obstetrical/global care, gynecologic services, procedures, surgeries, diagnostic services, and other services provided by the practice.

Work with providers and clinical staff to address documentation, coding, charge capture, medical necessity, and other issues affecting reimbursement. Monitor claim generation, timely filing, clean claim rates, rejected and denied claims, and payer response; identify recurring issues and implement corrective action. Investigate missing, late, or incorrect charges and ensure appropriate resolution before revenue is lost.

Monitor accounts receivable and aging by payer, provider, service, and aging category; establish expectations for timely account follow-up. Identify and pursue underpayments, payer discrepancies, missed reimbursement opportunities, and other sources of revenue leakage. Review adjustments, write-offs, refunds, credits, and other account activity for accuracy and compliance with practice policy.

Serve as the escalation point and subject matter expert for complex billing, coding, payer, denial, and patient-account issues. Develop and monitor key indicators including net collections, days in A/R, A/R over 90 days, clean claim rate, denial rate, charge lag, payment posting timeliness, payer performance, write-offs, and staff productivity.

Analyze revenue cycle reports and trends, identify root causes affecting reimbursement, and present findings and recommended actions to leadership. Develop and implement strategies to increase legitimate net collections, reduce avoidable denials, improve A/R performance, accelerate reimbursement, and improve department efficiency.

Provide leadership with regular revenue cycle updates, including trends, financial risks, payer concerns, progress toward goals, and measurable results. Participate in hiring, onboarding, training, development, performance management, and disciplinary processes for assigned staff. Develop, update, and communicate billing, coding, collections, and revenue cycle policies, procedures, workflows, and training resources.

Conduct or coordinate periodic billing, coding, documentation, and account audits and implement education or corrective action when concerns are identified. Maintain current knowledge of Medicare, Medicaid, commercial payer requirements, CPT, ICD-10, HCPCS, and applicable billing and reimbursement regulations. Serve as the department subject matter expert for the EHR/EMR, practice-management system, clearinghouse, payer portals, and related revenue cycle technology.

Work with IT, vendors, clearinghouses, payers, and external partners to resolve system or reimbursement issues. Partner with physicians, providers, clinical leadership, front office, and administration to improve workflows affecting registration, insurance, documentation, charge capture, billing, and collections. Educate providers and staff regarding documentation, coding, payer requirements, charge capture, and other revenue cycle matters.

Identify opportunities for process improvement, automation, workflow redesign, and legitimate revenue enhancement and lead approved initiatives. Maintain confidentiality and protect patient, employee, provider, and financial information in accordance with HIPAA and practice policy.

Qualifications

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below represent the minimum knowledge, skills and ability required. Education/Experience: Bachelor’s degree in healthcare administration, business, finance, health information management, or related field preferred.

Significant directly related experience may be considered in lieu of a degree. Minimum of 5 years of progressive medical billing, coding, or healthcare revenue cycle experience required. Minimum of 2-3 years of supervisory, management, or significant lead experience strongly preferred. Experience with billing, coding, accounts receivable, denials, insurance follow-up, and collections required.

Physician practice experience strongly preferred; OB/GYN, women health, surgical specialty, or other specialty-practice experience preferred. Professional coding or revenue cycle certification such as CPC, CCS, CPB, CPPM, CRCR, CHFP, or equivalent preferred. In-depth knowledge of ICD-10, CPT, HCPCS, modifiers, insurance billing guidelines, payer requirements, and medical necessity.

Strong understanding of EHR/EMR, practice-management, clearinghouse, payer portal, and medical billing systems. Demonstrated ability to analyze revenue cycle data, identify trends and root causes, and implement measurable improvements. Excellent leadership, organizational, analytical, problem-solving, and communication skills.

Ability to handle sensitive information with confidentiality and professionalism. Language Skills: Ability to read and comprehend instructions, payer communications, policies, contracts, reports, and regulatory guidance. Ability to prepare clear correspondence, procedures, reports, and staff or provider education. Ability to effectively present information to physicians, providers, leadership, employees, patients, payers, and outside organizations.

Mathematical Skills: Ability to compute and interpret rates, ratios, percentages, trends, collection performance, aging, and other revenue cycle metrics. Ability to review and interpret financial and operational reports and communicate findings clearly. Reasoning Ability: Ability to analyze complex billing, coding, payer, workflow, and reimbursement issues and determine appropriate corrective action.

Ability to identify root causes, prioritize competing issues, exercise sound judgment, and escalate significant financial or compliance concerns appropriately. Certificates, Licenses, Registrations: Professional coding or revenue cycle certification preferred. Must maintain working familiarity with ICD-10, CPT and HCPCS coding systems, CMS claim requirements, and applicable payer billing guidelines.

Performance Expectations: Success includes effective department leadership and measurable improvement in net collections, accounts receivable, denial prevention, clean claims, charge capture, reimbursement timeliness, staff productivity, and reduced preventable write-offs. The Revenue Cycle Manager may be eligible for a performance-based incentive or bonus based on achievement of established revenue cycle and financial goals, as determined by practice leadership.

Physical Demands: Sitting and working at a computer for extended periods of time. Frequent use of hands for keyboarding and computer-related activities. Regular talking and hearing for communication with employees, providers, patients, payers, and outside organizations. Occasional standing, walking, reaching, bending, and lifting or moving office materials and supplies.

Ability to lift approximately 30 pounds on an occasional, non-continuous basis. Visual ability sufficient for extensive computer use and review of medical, billing, and financial information. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.

Environmental

• There is little to no exposure to hazardous environmental conditions. Noise
• Moderate to loud, consistent with a typical medical practice environment including patients, computers, printers, phones, and office equipment.