Residential Care Worker (High Intensity) - Wollongong

Sydney Health & Care Services (SHCS) is hiring Disability Support Workers to join our Residential care team in Supported Independent Living in Wollongong NSW. We have Casual and Part time shifts available: Availability across a 24/7 roster, including morning, afternoon, and active overnight shifts is essential. Shift duration ranges from 3hrs - 8hrs.

This role requires: Experience and confidence in supporting individuals with ASD Level 3 and intellectual disability Familiarity with restrictive practices Management of high and frequent behaviours of concern Behaviours of concern you must be confident supporting: self-injurious behaviours (e.g., head hitting, biting) physical aggression (e.

g., grabbing, scratching, striking) property damage (e.g., throwing items, slamming doors) absconding/exit-seeking behaviours sensory-seeking and repetitive behaviours complex personal care needs (including hygiene and faecal smearing support) Key responsibilities Follow BSP strategies consistently (including Green/Yellow/Red response) Use low arousal de-escalation and proactive support strategies Provide personal care, hygiene support, and daily living assistance Medication administration (Webster packs) and PRN processes as authorised Complete clear documentation: shift notes, ABC/behaviour tracking, incident reporting Maintain participant dignity, privacy, and professional boundaries Escalate concerns through the chain: Team Leader → House Coordinator → ROM (after hours via On-Call) What we’re looking for SIL experience and confidence with complex behaviours (highly regarded) Strong documentation skills and ability to follow plans precisely Medication competency (or willingness to complete competency assessment promptly) Calm under pressure, consistent, and respectful communication Essential requirements: NDIS Worker Screening Check (or willingness to obtain immediately) National Police Check First Aid + CPR (current) Must have a reliable car that is insured and have NSW Driver's License (Provisional is acceptable) Minimum Cert IV in Disability / Community Services / Mental Health (or equivalent) Unrestricted Australian work rights No sponsorship provided Two professional references