Knox County Sheriffs Office- Support Services Technician I

KNOX COUNTY SHERIFFS OFFICE- SUPPORT SERVICES TECHNICIAN I Position Summary The Support Services Technician-I has the primary responsibility of fielding departmental incoming telephone calls and generating non-emergency incident reports Required Duties The following are required duties of this position: Inputs data from law enforcement forms into Records Management System (RMS) Queries computerized databases Performs various operational duties such as managing devices and print queues; monitoring system messages, etc.

Troubleshoots system malfunctions. Generates, prints and distributes various reports both internally and externally by request. Other duties as assigned.

Education

and Training Required The following are the educational and/or training requirements for this position: Must be able to read and comprehend English language directives, training materials, and other documentation. High school diploma or equivalent required. Experience Required The following experience is required for this position: No experience needed.

Knowledge, Skills and Abilities The following non-physical knowledge, skills and abilities are required for this position: Knowledge of input and retrieval into computers. Physical Abilities The following physical ability(s) is/are required for this position: Must be physically able to operate a variety of office equipment.

Must maintain the ability to work any hours, any shift and any days off during your career. Position-Specific Responsibilities The following responsibilities are required for this position: Executes other responsibilities as assigned by the Sheriff, Chief Deputy, or supervisor. Position is also responsible for managing data as the record copy holder of the records management staff.

Tools, Machinery and Equipment Ability to operate or use the following machinery and/or equipment is required for this position: Computer equipment Multi-line telephone Fax machine Photocopier The Knox County Sheriff’s Office is an equal opportunity employer. Type : INTERNAL & EXTERNAL Location : SHERIFF Posting Start : 05/12/2026 Posting End : 12/31/2026 MINIMUM HOURLY RATE: $16.

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