Accounting Services Associate II

Job detailed description Must have good knowledge in working on MS office applications. Role of Billing for global customers Reporting actual Billing against monthly targets Quality review of Billing process Follow up through mails and calls Escalation of issues to Stake holders. Should be able to solve & help customers and business teams in case of queries related to their invoices Research and analyse the disputes/deductions in ERP Follow-up with various departments to get supporting documents/info for dispute/deductions resolution Ability to monitor and maintain assigned accounts for receivable reaching prescribed collection status and do so in a timely efficient manner Investigate and escalate, if necessary, customer claims of improper billing, billing disputes, other responsible parties, etc.

, Deliver quality customer service by researching and responding to all internal/external stakeholders’ inquiries quickly, effectively and professionally Excellent written & verbal communication, Should have a good attitude to learn and be committed Exposure in SAP/S4HANA will be added plus point Required Skills for the role Commerce and accounting background Ability to analyse the past due receivables 2-3 Years of experience mainly in BPO.

Good Oral and Written communication skills Experience in follow up through mails and calls Worked on Billing/Cash App/Collections AR process knowledge (Preferably End to End) Experience in Excel as well as PowerPoint presentation Should be willing to work in shifts Good to have: SAP/S4HANA experience Operations review with client and management