Account Manager (E-commerce & Quick Commerce)

Experience: 2–3 Years Location: Noida Department: Account Management Role Overview We are looking for an Account Manager to manage multiple brands across E-commerce and Quick Commerce platforms, drive business growth, ensure operational excellence, and maintain strong client relationships.

Key Responsibilities

Manage brand accounts across Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, and other platforms. Drive monthly GMV targets and business growth through assortment, pricing, and visibility improvements. Manage end-to-end account operations, including SKU onboarding, cataloguing, inventory, and PO management.

Monitor daily sales, DRR, stock availability, fill rates, and SKU-level performance. Prepare MIS reports, business reviews, and growth plans. Coordinate with brand founders and key stakeholders for business reviews, growth planning, escalations, and strategic decisions. Build and maintain strong relationships with marketplace and Q-commerce channel POCs to drive growth and resolve operational issues.

Coordinate with platform teams for onboarding, escalations, and business development. Work with advertising teams to improve sales, visibility, and ROAS. Manage client communication, reviews, and escalations. Coordinate with finance teams for invoicing, reconciliation, and outstanding payments.

Required Skills

2–3 years of hands-on E-commerce / Quick Commerce experience. Experience managing multiple brands and marketplace accounts. Strong understanding of Amazon, Flipkart, Blinkit, Zepto, and Swiggy Instamart. Excellent Excel, MIS, and data analysis skills. Strong client management, communication, and presentation skills. Ability to coordinate with founders, senior stakeholders, and channel POCs.

Ownership mindset with a focus on business growth and execution. Key KPIs Monthly GMV and revenue growth. Inventory availability and fill rate. SKU onboarding and assortment expansion. Client satisfaction and retention. Channel relationship management. Operational efficiency and issue resolution. Timely reporting and commercial closures.