Health Benefit Advisor

$42k to $61k

Worcester, MA, United StatesFull-timePosted Jun 23, 2026

Against the Worcester typical range

Job description

Job Description: The Health Benefits Advisor (HBA) assists patients obtain medical insurance coverage or assistance for health coverage. The HBA provides follow-up to determine and ensure enrollment within the health center and during outreach services. Experience Required: Two to four years of experience in human services or healthcare role required.

Demonstrated knowledge of current health care reform regulations and processes, including experience with Virtual Gateway strongly preferred. Familiarity with managed care plans preferred. Position requires strong customer service and prioritization skills. Educational Requirements: High school/GED diploma required. Post-high school training required.

BS/BA preferred. Skills and Experience: Required: Bilingual in English and one of the languages to serve the patient population. Demonstrated clerical and computer skills required. Must have adequate reading and writing skills in both languages.

Compensation

is based on relevant experience, licensure and certifcation Reporting Relationship: Reports to the Supervisor of Health Benefits & Registration EOE Monday

  • Friday; 8:30am-5:00pm.

Description copied from Family Health Center of Worcester's careers page. Read the full posting before you apply.

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