MIS - Manager

Role Overview This is an evolved MIS + Business Systems role where you will not only ensure robust reporting and dashboards but also act as the bridge between business and technology teams. You will play a critical role in process improvement, CRM implementation, and supporting the development of in-house software tools that will power Sellability’s next phase of growth.

Key Responsibilities

MIS & Analytics Own all dashboards, reports, and analytics across sales, marketing, pre-sales, and HR. Develop advanced dashboards using Power BI / Tableau / Zoho Analytics / Google Data Studio. Provide timely and accurate insights to leadership for business decisions. Process Adherence & Operations Standardize and document SOPs across departments.

Ensure process adherence and governance for cross-functional teams. Identify bottlenecks in workflows and recommend automation. Technology Implementation & CRM Lead CRM evaluation, implementation, and adoption (Salesforce / Zoho / HubSpot / MS Dynamics). Act as liaison between business teams and tech developers for custom software tools.

Manage integration of third-party tools with existing systems. Digital Transformation & System Improvements Drive system improvements and automation to support sales, marketing, pre-sales, and HR. Support internal tech team in developing sales & HR tools, ensuring alignment with business needs. Stay updated with latest business technology trends and recommend solutions.

Skills & Qualifications Graduate / Postgraduate in Business, IT, Analytics, Real estate field 5–8 years of experience in MIS, Business Systems, or Digital Transformation roles. Proficiency in analytics tools (Power BI, Tableau, Google Data Studio, Zoho Analytics). Hands-on experience in CRM implementation (Salesforce, Zoho, HubSpot, or similar).

Strong understanding of process mapping, automation, and workflow design. Ability to work with tech teams (basic knowledge of SDLC, APIs, integrations). Excellent stakeholder management and project management skills.