Host/Hostess

As an Host/Hostess your job duties are welcoming guests, managed reservations and waitlists, coordinated seating assignments, and delivered exceptional customer service while ensuring efficient front-of-house operations in a fast-paced restaurant environment.

• Greeted guests promptly and created a welcoming dining experience.

• Managed waitlists and seating arrangements to maximize restaurant efficiency.

• Answered phone calls, took reservations, and provided accurate wait time estimates.

• Coordinated with servers and management to ensure balanced table assignments.

• Assisted guests with special requests and accommodated seating preferences whenever possible.

• Maintained a clean, organized, and inviting front entrance and host stand.

• Responded professionally to guest questions, concerns, and complaints.

• Monitored dining room flow to improve guest satisfaction and minimize wait times.

• Assisted with takeout orders, menu distribution, and other front-of-house responsibilities.

• Provided excellent customer service while working efficiently in a fast-paced environment.