Student Services Analyst (Pre-Healthcare Advisor) (Specially-funded)

$53,050.25 - $68,964.82/annually, DOE

114

Monday

• Friday, 8am - 5pm; some evenings and weekends may be required. Summer Hours: Monday
• Thursday, 7am-6pm. Evenings and Weekends as needed. This position may allow for a remote work day and the schedule will be determined upon hire.

12 Months

This is a specially funded, at-will position with a projected end date of September 30, 2031, part of a grant with an yearly review and renewal process based on available funding and the needs of MCCCD.

10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision— creating excellence in education for a better world.

We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we’re changing college. We don’t just support our community—we help build it. We are the largest provider of workforce development training in the state.

The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year.

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension , including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program and Support Groups Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

The Pre-Healthcare Advisor provides specialized support to students who have expressed an interest in pursuing careers in healthcare and health-related professions, regardless of whether they have been formally admitted to a selective healthcare program. The advisor will support student onboarding (in alignment with onboarding redesign implemented through the project) and assist students with understanding program requirements, prerequisite coursework, competitive admissions processes, application timelines, as well as supports students transitioning from clock-health and wellness programs to credit programs.

The Pre-Health Advisor will support students in understanding career opportunities and related program paths within the healthcare field, helping students develop academic plans while ensuring students are aware of alternative options should their career interests evolve. The advisor serves as a liaison between the pre-health pathway to the healthcare program advisor and faculty, ensuring students build connections with the incoming staff.

The Pre-Health Advisor will also maintain accurate program data (enrollment, program interests and changes, etc.) for pre-health students (developing tracking systems and processes). The position is funded by a grant from the U.S. Department of Education’s Strengthening Institutions Program (Award 26D60SI000218-01-00).

30%

• Provides academic advising for prospective students expressing interest in healthcare programs, as well as professional-level onboarding and academic advising for healthcare students who are new to college; provides one-on-one and group academic advising, both in person and virtually; manages a student caseload from onboarding through retention;serves as a liaison between the pre-health pathway and healthcare program advisors and faculty by maintaining communication, coordinating collaboration to align program expectations, advising practices, and student transition processes, and building connections between students and incoming healthcare program personnel; provides guidance to students on goal setting, decision-making, degree and certificate options, transfer pathways, course selection, registration, academic progress, and satisfactory progress toward a certificate or degree, utilizing and documenting information in student management systems and other technology; provides advice to students on selecting options best suited to their goals, interests, and skills; connects students with academic and personal resources, including tutoring, counseling, and career services; provides ongoing, proactive follow-up to ensure student learning and progress outcomes are met; monitors student academic progress through various reporting tools. 30%
• Facilitates change management activities related to Guided Pathways and the case management approach to first-year experience advising; provides programmatic support for this model by serving as an institutional resource to improve and advance the advising role in student success; works collaboratively and collegially with student affairs and academic affairs throughout the colleges and across the district; acts as a college department liaison to prospective and new students, faculty, staff, and external groups on issues related to advising and student success; develops and delivers training and resources to staff, faculty, and students on topics related to academic advising and healthcare programs; interprets and explains College and Maricopa Community College District policies and procedures related to admissions, curriculum, advising, student success, and degree completion; handles immediate or sensitive issues requiring confidentiality and quality assurance. 25%
• Participates in and assists with strategic initiatives, such as planning and co-facilitating New Student Orientation, Healthcare Information Sessions, Guided Pathways initiatives, and First-Year Experience activities, such as FYE classroom presentations. 15%
• Researches, collects, organizes, and analyzes data and information based on trends, best practices, and emerging technologies; designs, develops, maintains, and delivers program resource information, presentations, reports, correspondence, and outreach materials; coordinates and implements assessments and student learning outcomes; performs other duties as assigned.

Bachelor’s Degree from a regionally accredited institution and two (2) years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.

A. Master’s Degree preferably in Academic Advising, Education, Counseling, Sociology or any liberal arts or sciences discipline or related field. B. Minimum of 2 years experience in academic advising, student support services, case management or related areas in higher education. C. Experience applying academic or career advising approaches, theories and competencies such as FYE and guided pathways and conducting data analysis to inform and enhance student success initiatives, supported by qualitative and quantitative data.

D. Experience developing and delivering academic presentations such as program information sessions or new student orientations. E.One (1) year full-time relevant MCCCD experience during the previous two (2) years (internal candidates ONLY).

Will be required to travel or be assigned to all Gate. Way locations May require some evenings or weekends May require prolonged periods of viewing a computer screen May be required to lift or carry up to #25 lbs MCCCD does not sponsor individuals for any type of work visas

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.

g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990.

Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD’s policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.

maricopa.edu MCCCD is an Equal Opportunity Employer.

Open until filled; first Review 11/23/2026. Applications received after the review date may not be screened.

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination.

Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.