Senior Business Support Specialist, Discretionary Trading

Overview

In the Operations Trading Capability, we provide clients, branch teams, and associates accurate, timely, and intuitive trading experiences through: Diverse, skilled, and engaged associates and leaders who embrace continuous learning adaptability, and open idea sharing Demonstrating partnership with each other, users, and other key stakeholders – "One Edward Jones" Scalable, controlled, and compliant processes and systems The Discretionary Trading area is responsible for trading controls and exception oversight for the firm's advisory programs.

This is a fast-paced environment where you have the opportunity to influence the future of our work and of the firm's Investment Advisory Platforms.

What You'll Do

Lead area planning and coordination to ensure process and controls are in place to mitigate risk for the firm/client, maintain regulatory compliance, and prepare for business continuity. Create and modify appropriate controls and WSPs to maintain strong control environment as enhancements are delivered. Address risk through continuous evaluation and improvement.

Influence design of CWO and digital changes to ensure appropriate data is assessable to build and maintain effective completeness controls. Partner with area leaders to translate strategy of Firm Priorities deliverables to execution. Leverage data for insights, reporting, and control design to inform business decisions and proactively mitigate risk.

Determine appropriate workflows as a result of qualitative and quantitative analysis. Act as subject matter expert in assigned product area(s) of emphasis. Provides feedback, coaching, training, and guidance to help develop other associates; takes a leadership role in the development of new associates/interns; and may lead other associates.

Plan, lead, and execute projects, enhancements, and processes including the launch of new products or product partners, enhancements to existing tools and systems, and high-visibility firm priorities. Act as technical consultant with business and product leaders from multiple divisions and with varying levels of influence.

Maintain strong relationships with internal stakeholders and help mobilize strategy. Implement process improvement and efficiency opportunities throughout department. Thoroughly understand, analyze, and appropriately communicate the issues from multiple stakeholder points of view to conclude the best possible outcome for clients, branches, product partners/vendors, and the firm.

Maintain strong relationships with multiple product teams to influence effort prioritization to help drive the optimal strategy for the area.